Anyone using asterisk with VoicePlus ? Looking for a new provider and wanted to get a little feedback
Yep... Been going well...with the exception they have not connected my DID line and it has now been over a month since I got it connected. Also I have found that for situations where you must have the ability to call (call centre etc) it pays to have a second VOIP provider and standard FXO lines. However I think I remember something about Voicepulse building in some sort of redundancy? Maybe someone else can elaborate? Kind regards, Matt Riddell ----- Original Message ----- From: "Mike Hjorleifsson" <mikeh@dtev.com> To: <asterisk-users@lists.digium.com> Sent: Sunday, March 07, 2004 5:29 PM Subject: [Asterisk-Users] Voiceplus> Anyone using asterisk with VoicePlus ? Looking for a new provider > and wanted to get a little feedback > > _______________________________________________ > Asterisk-Users mailing list > Asterisk-Users@lists.digium.com > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users
Been using VoicePulse connect service for bout 2 months now. Got outbound calling working via IAX2 very quickly. Call Quality-Great. Flexibility with Connect Service - Great Ordered DID. Was not working initially but they fixed it. Total order time, about 6 Days. Reliability - Lets just say its seems to be getting better. Would not use they for only communications at momement. Have had several 5 min to 12 hour outages. Customer Service No phone number to call is frustrating. But if they had one, the call rate would probably go up. Email Customer Service is Great - Once they respond to your email, which seems to be the key issue I really think they have somekind of spam software there that is blocking out some of my email requests. Even though I get auto response they got it. 1. I think I have never had an email answered from my yahoo account. 2. I have had almost EVERY email answered from my WORK email account (Fortune 100 Corp). Things seem great with Voicepulse, as long as its all working. If you have the right email address, Customer support seems to respond so Its been OK for me --- Mike Hjorleifsson <mikeh@dtev.com> wrote:> Anyone using asterisk with VoicePlus ? Looking for > a new provider > and wanted to get a little feedback > > _______________________________________________ > Asterisk-Users mailing list > Asterisk-Users@lists.digium.com >http://lists.digium.com/mailman/listinfo/asterisk-users> To UNSUBSCRIBE or update options visit: >http://lists.digium.com/mailman/listinfo/asterisk-users __________________________________ Do you Yahoo!? Yahoo! Search - Find what you’re looking for faster http://search.yahoo.com
I've been using VoicePlus for a few days now, and overall I'm fairly pleased. But one thing that truly scares me is that the drop-down box on their site where you re-charge your account has values that go all the way to $10,000.(!) I'm deathly afraid that one day in a drunken stupor I'll go to recharge for $30 and end up unwittingly adding $10K to my account. I've suggested that they remedy this, but it would be nice if other VP users who have similar feelings would contact them. Cheers, Brian -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20040411/0e938fe5/attachment.htm