Hi, okay heres what I want to do .. simple ivr, we take a call, answer it, play a menu, dial out based on options. No problems so far. The CDR always shows the call as answered as I answer the 1st leg to play the prompts, I am actually more interested in if the 2nd leg - the outbound part - has been answered or not before the call is hungup. How can I get this and record the information in the CDR? Steve
this is already in CDR. you'll see ANSWERED or NOANSWER in cdr logs. of course you must use a digital outbound interface (bri,pri), since on analog there's no way to know if the call has been answered (and for cdr logs asterisk assumes that the call in always ANSWERED when dialling through analog lines). Matteo. Il gio, 2004-01-08 alle 18:27, Stephen J. Wilcox ha scritto:> Hi, > okay heres what I want to do .. simple ivr, we take a call, answer it, play a > menu, dial out based on options. No problems so far. > > The CDR always shows the call as answered as I answer the 1st leg to play the > prompts, I am actually more interested in if the 2nd leg - the outbound part - > has been answered or not before the call is hungup. How can I get this and > record the information in the CDR? > > Steve > > _______________________________________________ > Asterisk-Users mailing list > Asterisk-Users@lists.digium.com > http://lists.digium.com/mailman/listinfo/asterisk-users-- Brancaleoni Matteo <mbrancaleoni@espia.it> Espia - Emmegi Srl
Hi Folks,
Wonder whether this question found an answer ?
I too have a similar question that I can't find an answer so far.
Let me first share my dial plan;
exten => _011.,1,Authenticate(/etc/asterisk/auth.txt |a)
exten => _011.,2,Playback(Pls-wait-while-I-connect)
exten => _011.,3,Absolutetimeout(3600)
exten => _011.,4,Dial(H323/${EXTEN:3}@GW_IP_ADDRESS,70)
exten => _011.,5,NoCDR() <=====if no answer cdr is not written
exten => _011.,6,Busy
exten => _011.,105,NoCDR() <==== if called party is busy cdr not wirtten
exten => _011.,106,Busy
exten => i,1,NoCDR() <====== if authentication failed cdr not written
exten => i,2,Hangup
Here are my observations
(a) Since Authenticate function is present in my dial paln, disposition
fieled in cdr always show Answered, so with that I can't figure out whether
H323 leg is successfully answered or not.
(b) If the H323 g/w sends the busy signal then CDR is not written, If the
g/w rings and timed out then again CDR is not written (as expected we have
priorities set for extensions)
(c) Now if the called party is ringing and originating party just hang-up, A
CDR is written. I have no way to differentiate that with a very short answer
call.
I think this behavior is a incorrect.
If * answered a call and show up disposition as Answered, then that call is
a completed call. So there should be one record in the CDR.
Then for the second leg there should be another record, as now * is
originating a call again and expecting other side(in this case the h323 g/w)
to respond.
If the both legs are considered as a single call, then cdr should show the
disposition of the final end point.
Please show me if there is a way that I could generate two records in CDR
for this kind of a call, or any other solution for this problem.
Cheers
SW
Message: 2
Date: Thu, 8 Jan 2004 17:27:07 +0000 (GMT)
From: "Stephen J. Wilcox" <steve@telecomplete.co.uk>
To: asterisk-users@lists.digium.com
Subject: [Asterisk-Users] 2nd call leg status?
Reply-To: asterisk-users@lists.digium.com
Hi,
okay heres what I want to do .. simple ivr, we take a call, answer it, play
a
menu, dial out based on options. No problems so far.
The CDR always shows the call as answered as I answer the 1st leg to play
the
prompts, I am actually more interested in if the 2nd leg - the outbound
part -
has been answered or not before the call is hungup. How can I get this and
record the information in the CDR?
Steve
> > Hi Folks, > > Wonder whether this question found an answer ? > > I too have a similar question that I can't find an answer so far. > > Let me first share my dial plan; > > exten => _011.,1,Authenticate(/etc/asterisk/auth.txt |a) > exten => _011.,2,Playback(Pls-wait-while-I-connect) > exten => _011.,3,Absolutetimeout(3600) > exten => _011.,4,Dial(H323/${EXTEN:3}@GW_IP_ADDRESS,70) > exten => _011.,5,NoCDR() <=====if no answer cdr is not written > exten => _011.,6,Busy > exten => _011.,105,NoCDR() <==== if called party is busy cdr not wirtten > exten => _011.,106,Busy > exten => i,1,NoCDR() <====== if authentication failed cdr not written > exten => i,2,Hangup > > Here are my observations > > (a) Since Authenticate function is present in my dial paln, disposition > fieled in cdr always show Answered, so with that I can't figure out > whether > H323 leg is successfully answered or not. > (b) If the H323 g/w sends the busy signal then CDR is not written, If the > g/w rings and timed out then again CDR is not written (as expected we > have > priorities set for extensions) > (c) Now if the called party is ringing and originating party just > hang-up, A > CDR is written. I have no way to differentiate that with a very short > answer > call. > > I think this behavior is a incorrect. > > If * answered a call and show up disposition as Answered, then that > call is > a completed call. So there should be one record in the CDR. > > Then for the second leg there should be another record, as now * is > originating a call again and expecting other side(in this case the > h323 g/w) > to respond. > > If the both legs are considered as a single call, then cdr should show > the > disposition of the final end point. > > Please show me if there is a way that I could generate two records in CDR > for this kind of a call, or any other solution for this problem. > > Cheers > > SWHi, I did have the same problem. I simply issue a ResetCDR(w) as the last thing before using the Dial application. This will reset the 'answered' flag and the CDR you get from the Dial will contain the correct value. I do later do a small of backend processing to get the correct A-line time related to the call. There may be smarter way of doing this but this quick hack works fine for me Freddi
Thanks Freddi, Cool, it works, infact better yet ResetCDR(). ResetCDR() show just one record in cdr, ResetCDR(w) will crete two records with the one for first call leg, which I do not want :). Cheers SW Date: Sun, 11 Jan 2004 17:27:08 +0100 From: Freddi Hansen <fh@danovation.dk> To: asterisk-users@lists.digium.com Subject: RE : [Asterisk-Users] 2nd call leg status? Reply-To: asterisk-users@lists.digium.com Hi, I did have the same problem. I simply issue a ResetCDR(w) as the last thing before using the Dial application. This will reset the 'answered' flag and the CDR you get from the Dial will contain the correct value. I do later do a small of backend processing to get the correct A-line time related to the call. There may be smarter way of doing this but this quick hack works fine for me Freddi