similar to: SIP INVITE failing and AgentCallBackLogin()

All, I'm trying to configure queue agents w/ a DUNDi setup so that an agent can login to whatever server they please w/o any custom setup. In general this seems to work, agents login w/ AgentCallbackLogin into the incoming context (not a special queue context) and can receive queue calls. The problem is that since the incoming context is the same context as the normal incoming call context,

sorry, was only for users list... Hi Kevin, Hi list, you are right, acting now is not needed, when callbacklogin will be removed anywhere in future... But thinking how to realice alternatives can't be so wrong. Callbacklogin gives a very simple way to use more queues for one agent, which only has to logon to only one system. No need to make dbs or tables for saving, where the agent has to be

Can someone tell me why this is not valid... [start] exten => 1000,1,Answer exten => 1000,2,Wait,1 exten => 1000,3,AgentcallbackLogin(1000||2000@Local) exten => 2000,1,Macro(DialProxy,115551212) exten => 3000,1,Queue(testq||||45) while this is: [start] exten => 1000,1,Answer exten => 1000,2,Wait,1 exten => 1000,3,AgentcallbackLogin(1000||2000@start) exten =>

I am developing an ACD front end using Asterisk 1.2.14. I heard that AgentCallBackLogin will be deprecated in future version of *. Is this true? If it is, how can I use AddQueueMember to replace AgentCallBackLogin? I mean to login an agent in multiple queues at once. I have multiple queues and a lot of agents defined in queues.conf and agents.conf. Each agent may login more than one queue. It

Hi, My queue used to work fine until I upgraded to 1.6. I am getting the message: No application 'AgentCallBackLogin' for extension (default, 31001, 1) After some rearch I learnt that AgentCallBackLogin is removed in 1.6. Any one has a configuration that works in place of AgentCallBackLogin in 1.6. -- ond -------------- next part -------------- An HTML attachment was scrubbed... URL:

I would like to know if AgentCallbackLogin will be discontinued anytime shortly in Asterisk 1.4.x . I've read a page in voip-info that said so [1], but it was not an official announcement. I have to be sure, because I'm in the process of setting up a medium-to-big callcenter with Asterisk and calling the agents when a call is placed in a queue is a requisite (I've also read it can be

Hi All, I'm having trouble setting up a queue: I'm using AgentCallBackLogin to login in the queue, but: 1 - When an agent answer the call and another call arrive his phone rings again. 2 - When no there are no one answer the queue the system goes to voicemail of agent 1234 I'm using asterisk-1.2.0-beta1. My configuration is below, Any ideas? Many thanks, Joao Antunes

I am having trouble with the AgenCallBackLogin app. I can't seem to define a context for the queue. Here is the relevant configs: queues.conf: [general] [default] [q_lo_1] music = default strategy = ringall context = c_in_1 timeout = 15 retry = 2 maxlen = 0 member => Agent/@3 agents.conf: [agents] autologoff=10 wrapuptime=15000 group=1 agent => 1001,1234,Agent1 agent =>

Hi guys! We have a call centre that has been moved across from an old Ericsson MD110 PABX to an Asterisk server with those in the call centre using X-Lite as their softphone. I'm trying to get Agent presence configured so that X-Lite gives the operators a visual indicator of their status - logged on, off and on "pause". I'm using chan_agent for the agents, so agents are

As I understand it, you'd enter the extension at which you wish to be called back at, your 9665 has nothing to do with it. Instead of dialling 28 you could dial 9665 and that would add that SIP phone as an agent to the cytelcs queue. Steve -----Original Message----- From: Harold Workman [mailto:hworkman@cytelcom.com] Sent: 22 June 2004 18:54 To: asterisk-users@lists.digium.com Subject:

Anyone know if - it is possible to limit 1 agent per extension where the last agent to log in overrides any previous agents or - a Command/application to clear all agents logged in on extension Does this look like it would require a custom mod to do it? J __________________________________ Discover Yahoo! Get on-the-go sports scores, stock quotes, news and more. Check it out!

Hi all, I would like to know if there is any application replacement for the AgentCallBackLogin() from asterisk 1.4 on asterisk 1.6. I know, from what I've read that the call back login agent can be done using a smart dialplan as showed on the docs. But I cannot thinks a flexible dialplan for a dinamic reassignation of agents to different queues every day. Thanks in advance. Mariano

First, many thanks to Greg Boehnlein for his patch to chan_agent.c for adding a "preackannounce" option. I am running CVS HEAD from 2005/07/31, and the patch failed in a few hunks, since the code was refactored to add in some CASE statements where there were compound if statements before. Anyway, I have successfully updated the patch to work against head as of 3 weeks ago, and would

Hi, I'm currently migrating to 1.4 and have problems changing deprecated AgentCallbackLogin to AddQueueMember. I have dynamic queues and dynamic agents (MySQL Realtime), and pseudo-dynamic agents.conf (with huge amount of possible agent numbers). Agent login is done trough manager API: * AgentCallbackLogin * QueueAdd In 1.4 seems AddQueueMember can do all the same, but there is no such

Hi, We?re looking at options for logging agents into the system programmatically via Perl/PHP and I was wondering if anyone else is doing this and if so, how. We're using AgentCallbackLogin now but would like to set up a web interface instead. I've been looking at Asterisk::Manager and didn't see anything relevant and wanted to ask the group before we dove into the Asterisk source.

Dear Forum, I'm using the AgentCallbackLogin function to log my agents onto multiple call queues. exten => 3001,1, AgenCallbackLogin(1001,@sip). This works very well. I can not work out how to log them back out? On of the forum members was kind enough to point me into the directions of 'dial a null extension and press * to logout'. I don't seem to be able to translate

Hi, I have a small callcenter with 3 agents who login using AgentCallbackLogin. They normally receive calls, but needs to call outside also. When they call outside, though they are busy the "show agents" shows them as available, and calls gets routed to them. How can I make them busy when they call outside. Also they also need to move out for couple of minutes or to send a mails

Hi all, For those of you people that use Agents (with Agentlogin, not AgentCallbackLogin) on a call center, I have this need: when the agent logs in, a channel keeps running all the time that the agent is logged in to receive the incoming calls. How do I know which agent logged in (code)? Right now, if I query the login channel, there is no information about which agent is logged on: #

Hello all, I've seen that the application AgentCallbackLogin()has been set to deprecated in version 1.4. So I've done some tests based on the tutorial "queues-with-callback-members.txt" coming with version 1.4. What's not clear for me is what is happening to agents.conf, it seems that it's no longer needed, and I have to define my agents using variables in

http://bugs.digium.com/bug_view_page.php?bug_id=0001693 This patch adds a lot of options for AgentLogin/AgentCallbackLogin Please test and respond in the bug tracker! /O ------------------------------------------------------------------------------------- "This patch adds quite a few new features into __login_exec () of channels/chan_agent.c for AgentLogin() and AgentCallbackLogin(). Only