asterisk users - Oct 2005 - Snom 360 Phones - Administrator/User Feedback

I'm looking for some feedback on the Snom 360 phone. After deploying six of
them to an office, I'm not as enthusiastic about them as I was when I was
testing one before the deployment. The firmware seems to be consistently
buggy, some of its problems are intermittent which makes it frustrating to
troubleshoot and the support from Snom is lackluster to say the least. I
find myself favoring Cisco and Polycom phones, not only from a user POV but
also the automation of deployment... Does anyone share similar sentiments?

Omar Sabek
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Well, The Polycom & Cisco are high-end.  I have used others like a
pingtel, sipura 841, etc.  Nothing has the 'feel' of the cisco, and
nothing has the functionality of the polycom (like call drop from
conferences).  Next I will try the aastra wireless combo phone for the
office.  Looks nice what it offers, but I don't expect it to be as nice
as the cisco/polycoms.
 
It's all plus and minus depending on the use really. If you are on the
phone all day on a headset, perhaps I would choose cisco.  If you do a
lot of multiple calls and need to add/drop people, or if you need BLF,
go with the polycoms.  It was worth the money for me no doubt.
 
Greg

________________________________

From: asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Omar A.
Sabek
Sent: Thursday, October 06, 2005 7:37 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [Asterisk-Users] Snom 360 Phones - Administrator/User Feedback


I'm looking for some feedback on the Snom 360 phone. After deploying six
of them to an office, I'm not as enthusiastic about them as I was when I
was testing one before the deployment. The firmware seems to be
consistently buggy, some of its problems are intermittent which makes it
frustrating to troubleshoot and the support from Snom is lackluster to
say the least. I find myself favoring Cisco and Polycom phones, not only
from a user POV but also the automation of deployment... Does anyone
share similar sentiments?

Omar Sabek

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