similar to: Trouble Ticket System

Hi, I need to implement trouble tracking system, we have 250 users in one premise & 3 desktop support technicians. I need to implement trouble ticket system, where user will enter their application / other issues. Mail will be sent to technician available on duty. trouble ticket will be provided to user & will be given close stat once resolved. Kindly suggest me one such application

Dear All, Sorry, cause this is OT. I am asking this for my client, they hope to find a simple open source web base software with invoicing and serial no tracking, preferably if can generate continuous serial no by its own. Thanks in advance. David

Hi, I have no problem running yum update inside the root prompt, but when running yum using sudo as logged-in as ordinary user and command the 'sudo yum update', I am having below error: Could not retrieve mirrorlist http://apt.sw.be/redhat/el5/en/mirrors-rpmforge error was [Errno 4] IOError: <urlopen error (110, 'Connection timed out')> Error: Cannot find a valid baseurl

Hi List, My Mail/Proxy server has from time to time refuse to accept accept network connection. If I restart the network service, the service will again start to accept connection but after some time will again refuse connection. I use CentOS 4.5 with Squid, DansGuardian, Postfix. Please can someone point me what are the possible cause of this. Thank you. junji aisalen.wordpress.com Linux

Hi Friends, I am planning to upgrade my mail server from CentOS4.5 to CentOS5. By this, I also planned to replace my postfix mail server with Scalix although the community edition limit me to just 25 premium user, I think it is suffice for us with the remaining user as standard user (with approx. <> 100 users total). Is there a catch on using Scalix based on your experience. I see that

Hi, I just finished replacing my mail server with the new one from CentOS 4.6 to CentOS 5.1. The mail are running smoothly with user able to send/receive mail from Outlook using IMAP or POP3 and Webmail locally. My problem is that when I am outside my network like in home, I cannot able to access the Webmail. In my prior mail server, it is ok. Is there anybody here have clues for me to look for?

Hi, I just wonder if I can replace PIX firewall with machine having IPTable as my firewall. I want to control our firewall but due to the lack of knowledge in configuring PIX, i want to replace it with Linux or BSD. I do not have the time now to learn the complexity of PIX and yet I want to know what happening in my firewall and control it as much as possible. Do you think it is justifiable for

Hi. I'm trying to get OTRS running on CentOS 5.5 with SELinux enabled, and audit.log / audit2allow tell me I need to add the local policy: #============= httpd_t ============== allow httpd_t unconfined_t:shm { unix_read unix_write }; which I think will allow the httpd access to read and write from shared memory? Is that right? What are the risks involved in opening this? I notice it is

Hi, I am running dovecot with postfix and OTRS2 on a fresh Ubuntu 8.10 Server system. OTRS2 is configured to poll new email to otrs-incoming at localhost via POP3 every 5 minutes. It works, but after approximately 20 hours it suddenly stops working and only a restart of dovecot helps. The outage starts at different times during night (00:15 on Thursday, 1:15 on Friday, 3:20 on

A lot of administrative systems made by the institution, current domain, fileservers, glpi, cyrus mail, horde, gosa, svn, freeradius, dotproject, vcenter. Thats what I remebmber for now. Citando Rowland Penny via samba <samba at lists.samba.org>: > On Mon, 02 Apr 2018 12:09:39 +0000 > Rodrigo Abrantes Antunes via samba <samba at lists.samba.org> wrote: > >> I need

Hi all, sorry for being OT but would any of you recommend a ticketing system? We'd like something pretty comprehensive to cover helpdesk and HR stuff as well as software bugs/requests. There seems to be a million variations out there.

>From what I can see nagios' check_ping monitor executes /bin/ping, >in which case you need to make sure /bin/ping is owned by root >and is setuid (chmod u+s /bin/ping) > >nate That solved it. Same with file permission with mount, umount, su, and ping6. Thank you very much. Get your new Email address! Grab the Email name you&#39;ve always wanted before someone else

# Automatically generated email from bts, devscripts version 2.10.30 # via tagpending # # logcheck (1.2.65) unstable; urgency=low # # * ignore.d.server/courier: # - update rules to include port information; thanks to Antoine Pardignon # (closes: #446310). # - ignore couriertcpd messages; thanks to Andrew Gallagher # (closes: #451118). # * ignore.d.server/smbd_audit: # -

Hi. I've got a new Centos 5.1 x86-64 server that uses PHP to communicate with MySQL5. On this server, PHP/Mysql connections are dead slow and unresponsive. It takes sometimes up to a minute to list tables in phpmyadmin for example. I've verified on the server that the issue has to be PHP/Mysql related. If I use a CGI based Mysql admin tool, communication is fast and there are no delays.

What is the closest open source mail server I can replace exchange with that provides the nearest equivalent in user experience? Thanks! jlc -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.centos.org/pipermail/centos/attachments/20080406/5a469804/attachment-0001.html>

Hi, I have a php software installed on a centos server with selinux enforced activeted. The php software (glpi --> http://www.glpi-project.org) have a plugin that must write on a temp dir... but selinux dont give access to that dir to write. How should i do ? lewis

Dear Fusion Inventory fellows, I've been thinking about working on adding power devices knowledge to inventory systems for years. Following the last Ubuntu Developer Summit, I know have an "excuse" to do so: https://blueprints.launchpad.net/ubuntu/+spec/servercloud-p-cloud-power-management My below proposition is related to the above blueprint. So please keep in mind that the

I know these systems work with AD, the problem is the migration, I don't think is easy to migrate 5000 accounts from current systems to new systems. I will need to learn the sintaxes of all these new systems and this would take huge time because I know nothing of samba4, or AD, or dovecot, or kerberos and the boss whants the emails for students for next month. We don't plan to

Let me be the first (maybe): CentOS 5.2 is here (at least): http://mirror.chpc.utah.edu/pub/centos/5.2/ Thank you all who worked on it! -------------- next part -------------- No virus found in this outgoing message. Checked by AVG. Version: 8.0.100 / Virus Database: 270.4.1/1513 - Release Date: 22-06-2008 7:52

Hello, I have to deploy a monitoring system that need to keep watch on every device/host on my LAN. Can anyone recommend me a tool that in CentOS packages stock ? I know some tool like GLPI but no available CentOS package so I want to looking for something else that already that tested on CentOS. I am running CentOS 5.2 Thanks in advance. Regards,