similar to: Queue_logs

Hello Team, IVR selection of QUEUEMETRICS As we know queuemetrics had an IVR selection functionality where it can get the IVR keypress of a caller. We saw this link http://forum.queuemetrics.com/index.php?action=printpage;topic=503.0 and upon checking, its only determined the Queue, I want to get is the per IVR of a caller. Can you help me guys regarding this? I want to implement this with

Hello Team, Can you help me on this? I have attached here the queue logs of my asterisk. I've searching a parser for this. I do not know what are the meaning of that logs. Thank you so much. Your response is highly appreciated. Regards, Cristina -------------- next part -------------- An HTML attachment was scrubbed... URL:

Here is another log from the * server CLI, I reall hope some one can help me out on this one. thanks |SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and server_ip='127.0.0.1' and campaign_id = '' and call_time < "" and lead_id != '';| -- VDAD get agent: |0|update of vla table: |127.0.0.1 |UPDATE vicidial_live_agents set

Hello! I'm trying to registers events of queues in /var/log/asterisk/queue_log and Mysql database .I have configured realtime queue_log on MySQL and works well, but /var/log/asterisk/queue_log file is empty, since you're not registering events of queues. Removing extconfig.conf configurations (queue_log => mysql,general), /var/log/asterisk/queue_log works well, events logs on

Hi, I am using RT engine to log queue_log to a mysql database. My extconfig is [settings] queue_log => mysql,asterisk16_production Logging to mysql is working fine. But I find that the queue_log file now only has QUEUESTART lines for eg: 1250519094|NONE|NONE|NONE|QUEUESTART| 1250519186|NONE|NONE|NONE|QUEUESTART| How can I have queue_log in both db as well as in a file? thanks and

Hi, I'm trying to registers events of queues in /var/log/asterisk/queue_log and Mysql database .I have configured realtime queue_log on MySQL and works well, but /var/log/asterisk/queue_log file is empty, since you're not registering events of queues. Removing extconfig.conf configurations (queue_log => mysql,general), /var/log/asterisk/queue_log works well, events logs on

Hello! I'm trying to registers events of queues in /var/log/asterisk/queue_log and Mysql database .I have configured realtime queue_log on MySQL and works well, but /var/log/asterisk/queue_log file is empty, since you're not registering events of queues. Removing extconfig.conf configurations (queue_log => mysql,general), /var/log/asterisk/queue_log works well, events logs on

hi, is it possible log cel/queue_log to sqlite? via odbc? any experience? marek

Hello, can /var/log/messages/queue_log be saved in a MySQL database ?? So it would be easier to work with... Kind regards, Jonas. -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20110113/87d9ef53/attachment.htm>

Hi, Anyone knows if TRANSFER event on queue_log is still working on 1.6.0.6. I make an attended transfer (asterisk feature), and I cant see the event. Any idea? Should I submit a bug report? -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20090313/eb5a7ea0/attachment.htm

Hi, I am trying to log queue_log to odbc (MS SQL) I have res_odbc.conf configured and modules.conf have preload => res_odbc.so preload => res_config_odbc.so extconfig.conf has queue_log => odbc,asterisk. When I start asterisk I get the following messages. The important one being: Realtime mapping for 'queue_log' found to engine 'odbc', but the engine is not available

Hi list, I hope someone could help me. I've started using Asterisk 1.6.0.14 to get queue logs in real time with odbc (our databases are all PostgreSQL) but it's not working. However, cdr odbc is working well. When asterisk starts next message appears: WARNING[4217] config.c: Realtime mapping for 'queue_log' found to engine 'odbc', but the engine is not available My

Good afternoon list. I am facing a problem with the CDR and Queue_log tables (MySQL). The ABANDON events is being saved correctly in queue_log, but in the table CDR is not saving the registry of such abandoned calls. Apparently the CDR table is functioning normally, I have several records of links in it. From what I noticed, is only the events abandonment that are malfunctioning. With this

I'm in search of useful ACD type statistics from the queues. Ie talk time, ratio's, dropped calls etc. The flat file queue_log is nice, but more useful would be the data in Postgres or Mysql. Unfortunately the queue module does not yet support ODBC DB logging (yet). In the meantime this quick and dirty hack gets the job done. Replace the flat file with a unix named pipe.

Anyone know how to get app_queue to send logs to MySQL or any other sql server. I found info for cdr's and even configs but nothing on queue_log. If sql is not supported in the current app_queue I will be willing to pay someone to add it. John Bittner Simlab.net

What third party programs are available for parsing the queue_log file and CDR file? I know about XC-AST, but management would prefer a php based solution. What have other admins done to retrieve detailed call information about the queue system? Anyone develop their own that they don't mind sharing? --johann

Hi, I am running a call center based on Asterisk and building some statistics based on the queue_log file. I have some doubts about it that maybe you could help (actually, maybe these doubts are suggestions for enhancements!): 1st Scenario - Agent receives the call, and puts it on parking for somebody else to pick it up. Parking # 7000 (for attender transfer)

Hi, Watching my queue_log file content, I can read entries like : 1349940957|1349940957.4|6025|Local/6455 at from-queue/n|ADDMEMBER| My extensions.conf file used this statement: exten => *9876,n,AddQueueMember(6025,Local/6455 at from-queue /n,10,,FOOBAR,hint:6455 at ext-local) I was expecting to see: 1349940957|1349940957.4|6025|FOOBAR|ADDMEMBER| Searching the web, I found a reference to

Hi, How do I read (make sense of) the timestamp in the queue_log? I'm probably just slow but I don't understand it. Thanks! Regards, Jan

Hello List, Question: Has anyone been able to create multiple queue_log files in /var/log/asterisk for multiple queues? We are designing a multi-tenant system and separating the log files would be useful, instead of dropping all queue actions into one file. Is it possible this is a user configurable option I am missing? Cheers, -- ------ Christopher T Aloi ------