similar to: Stop recording on SIP attended transfer

Hello, We are recording our calls to queues by putting the appropriate options in our "queue.conf". This is all working properly. We would now like to set the MixMonitor option to adjust the caller volume (which is very quiet). With the regular MixMonitor application, we would just add the "v4" option to make it much louder. I don't see a way to set this option when

Hi I'm using asterisk 1.8.3.2 (with a couple of patches) I have the following scenario... SIP call comes in and gets answered by extension A (MixMonitor is executed as part of this inbound dial plan of the number being called) Extension A puts call on hold and calls extension B Extension A then does an attended transfer of incoming call to extension B I'm finding that the recording

On Wed, Aug 8, 2018 at 1:53 PM, Daniel Journo <dan at keshercommunications.com> wrote: > > Prior to a call entering a Queue, I set __DYNAMIC_FEATURES=NewRecordApp. > > AgentA answers and is able to use that feature code. > > If AgentA performs an attended transfer of a call from a queue to > AgentB, the > > feature code no longer works. > > > > It only

Hello all, I am running into some problems with a snom 105 phone trying to do a attended transfer . Snom phones are connected to Asterisk. This does not work, it will only do a unattended transfer. I have downloaded the manual from snom and followed the instructions. Has anyone experienced the same problem ? any ideas how to solve the problem. thanks, Arne.

Hi, I'm still hassling with the consultative/attended transfer stuff. Someone please help me identify this A lot has already been said about the ATA186. Some report it works fine, others say it doesn't. Lets get clarity on this. My scenario is reasonably simple (I think) Phone A: SIP/video1 Phone B: SIP/werkkamer Phone C: IAX2/provider Phone A calls phone B, they chat: *CLI> show

Hello, I'm working on an Asterisk configuration for a call center, and they bill based on the time spent talking to an agent, but not for any time spent waiting in a queue. The CDR information contains the entire duration of the call as billable seconds, including time spent waiting in the queue. I would like the billable seconds to only include the time spent actually talking to an agent.

Hi, In 1.6.1, it seems Attended Transfer do not behave exactly behave like Blind Transfer when transferer hangs up before callee answers : - in Blind Transfer, caller (ie transferee) is hearing Ringing tone when callee's phone is ringing - in Attended Transfer, caller (ie transferee) is hearing Music On Hold when callee's phone is ringing - in Attended Transfer, if callee don't answer

Hi, I think I've identified an issue and just want to check before completing a bug report. Prior to a call entering a Queue, I set __DYNAMIC_FEATURES=NewRecordApp. AgentA answers and is able to use that feature code. If AgentA performs an attended transfer of a call from a queue to AgentB, the feature code no longer works. Cases that do work are as follows... Calls using both Queue() and

Hi, I am using a number of snom190 phones, and an asterisk "gateway" server, and recently started experimenting with call transfers. The snom phones provide support for attended and un-attended call transfer, so I would rather use that than call-parking. I have found that un-attended transfer works fine, and that attended transfer works fine if the originating phone call is NON-SIP

Hi folks, I have a simple question regarding attended transfers. I have some queues where agents take calls and I have configured attended transfers between queues. That is, the agent dials the attended transfer extension that routes it to the aproppiate transfer queue where the second agent answers and they both talk for a while. Finally the transferrer leaves the call with *, connecting

Hi, I have been trying to enable attended transfer for callee. When the callee pressed *2, DTMF tone was heard by the caller. But when the caller pressed *2, attended transfer started. It's strange. I used two SIP phones. My Asterisk version is "Asterisk CVS-HEAD built by root@router on a i686 running Linux on 2005-06-27 06:07:18". In features.conf, I have: [featuremap]

Hi, We are trying to use attended transfer with Asterisk 1.2.5, but when we do the transfer and dial the new number, it times out after 3 rings and then the callee is put back to the original agent. Where can I adjust the timeout which applies to the number we are transferring to? I have changed the extension for this number to timeout at 60 seconds, but that seems to make no difference. --

Hello, I am testing the Openstage phones from Siemens but I can not find a solution on how to update the caller-id after a successful attended transfer. Of course, I mean an attended transfer by using the phones functionality, not something defined in asterisks features.conf. Any idea on how to achieve this, or any technical document from Siemens on on how this is support to work would help.

Can someone explain me attended transfer with Grandstream GXP-2000? Hitting TRNF button, I get: Dial number (BLIND) or Select line (ATTENDED) What's the exact meaning of 'Select line'? Thanks Mimmus

Hi all, I have had quite a few customer complaints about attended transfer cutting off callers. The problem is when reception is busy she doesn't always wait for someone to answer the call, however hanging up a ringing transfer on attended also hangs up the caller. I have checked the scripts I don't *think* this is a dial plan error but if anyone has this working correctly on Asterisk

I've searched for a few days now without finding an answer. The release notes for version 1.0.5.16 of the Grandstream firmware says it supports attended transfer using replace but the docs haven't been updated so I can't work out how to enable it, or whether it should Just Work. I'm currently using the # attended transfer patch for * but would like to get back to using the

I'm using asterisk blind/attended transfer feature on a queue (also tried with sip phones feature), and both type of transfers work fine. The problem is that attended trasfers doesn't get logged to queue_log, but blind transfers are logged just fine. Anyone knows if this is the correct behavior? -- Regards, Miguel Paolino -------------- next part -------------- An HTML attachment was

Hi all, I've a problem: I update my asterisk to version 1.4.25, and the attended transfer doesn't work. A call B, B press *2 and voice announce to digit internal and select internal of C. ---- CORRECT ---- A hear music on hold and B talks with C. ---- CORRECT ---- If B press *0, the call return to A. ---- CORRECT ---- if B hangup, ...... also the call hangup Someone can help

Hi, I will confess immediately that this is only tested on 1.2.24, and I would be interested to know if it happens on 1.4, but I cannot find a bug-tracker entry which represents this issue. Consider a PSTN call which comes into asterisk, and is bridged to a SIP phone. The phone operator then places the call on hold (hold music plays) and a second call is made from this handset to a Queue...

There is plenty of information on the wiki for setting asterisk up for transferring calls both from the Dail() command, and features.conf. What really seems to be missing, is simply how do you actually perform the transfer? Blind transfers are pretty simple as you only have two obvious steps. How though do you do attended transfers? 1.) You have a call 2.) You dial *2 or whatever you have