similar to: Queue and Dial operation - Common Variables?

Hi All, We are using Asterisk 1.2.18 in a CentOS box. Implemented a queue (maqueue) structure for handling customer calls. There are 4 queue members (85744,85766,85511,84888). These 4 members are logged in using AgentCallbackLogin application. But at some point, one of the agent's SIP phone does not ring for an incoming call to this queue. I checked the agent status and it is not in paused

http://bugs.digium.com/bug_view_page.php?bug_id=0001693 This patch adds a lot of options for AgentLogin/AgentCallbackLogin Please test and respond in the bug tracker! /O ------------------------------------------------------------------------------------- "This patch adds quite a few new features into __login_exec () of channels/chan_agent.c for AgentLogin() and AgentCallbackLogin(). Only

Hello, I am using the voicemail module of asterisk. When I did some test calls from my mobile phone, sometimes the beginning of the prompt was missing, e.g. instead of something like "number 12345 not available" I was only hearing "345 not available". Verbose level 5 on the asterisk console didn't give me any hint on this, it only shows that playback of the prompt started

Archives of the r-help mailing list are now available in html format at: http://www.ens.gu.edu.au/robertk/rhelp/about.htm The archives include R-help and the previous R-testers lists back to March 1996. ---- Robert King, || The Society for the Preservation of Tithesis commends your Environmental|| ebriated and scrutable use of "delible" and "defatigable", Science, ||

Hello folks, I can't make R use the GNU-Readline-library. However, - I have run configure with --enable-readline and - configure *has found* the library. My Linux distribution is SuSe, July 1998. I'm using Kernel 2.0.25. I was told by Douglas Bates (r-devel), that this problem between R and (probably) SuSe was discussed before on this list. Can someone tell me how I can make R use

I know I must be being daft, but is there a way to set which context the queuing system uses when it dials the operators/agents? By default it appears to use the default context. I've looked through voip-info.org and can't find anything, someone please put me out of my misery.

Hi, I am doing an AGI that logs to a database every Agent login/logoff. My idea is to be able to go to this database and check which agents where logged so that I can force their login in case Asterisk goes down for some reason. The problem is that I would need to reload their status from this AGI when Asterisk initializes. Is there a way to do this? One idea I had was to make safe_asterisk to

Hello everyone. I am using ggplot and I need some help to merge these two plots into one. plot_CR<-function(x,y,agentid,CRagent){   library(ggplot2)     agent<-CRagent[[agentid]] # To make following expression shorter   ggplot((data.frame(x=CRX,y=CRY,sr=agent$sr)))+   geom_point(aes(x,y,colour=cut(sr,c(0,-10,-20,-30,-40,-50,-60,-70,-80))))+   geom_text(aes(x,y,color=cut(sr,

Hi Guys I have just installed a call center onto Suse 10. I have managed to do a DBget (astdb) and extract the DNID numbers to play a DNID specific greeting. We have installed Snom 320 and the customer would like us to Send the DNID(nam) to the phone screens so that the agent will be able to answer in the correct language and with the specific customer company name (ie. Agent says

Hi, I am new to Asterisk and am runing asterisk 1.2.9.1 on an OpenBSD box. With a few manuals I was able to set up some SIP providers with which outgoing and incoming calls work. However, there is one provider with which inbound calls don't work at all. The only apparent error/warning message is this WARNING[13688]: chan_sip.c:3527 process_sdp: Unable to lookup host in c= line, 'IN IP4

Hi All, I am having issue when trying to build a custom kernel in CentOS 4.4. Current Kernel Version is 2.6.9-42.ELsmp and the server is HP Proliant DL380 G3. I downloaded the source rpm and then installed it. Gave the command, rpmbuild -bp --target=i686 /usr/src/redhat/SPECS/kernel-2.6.spec. But it throws me an error after patch operations. The following is the error.

Hi all, I ve setup a queue with 2+ agents for managing our inbound calls from customer. Using Asterisk 1.2.18 in a CentOS box. Agents login using AgentCallbackLogin application and I use a BASH AGI to accomplish this as there are some validations done with MySQL DB. Im aware that transfer could be done with option 't' in the queue() application and I was able to successfully transfer

Hi all, I have agents who are members of more than one queue. When an agent is busy with queue A, he is not considered busy by queue B, and receives call (since his EyeBeam Softphone has 6 channels). Besides that, I use a monitoring tool that connects through the manager interfaces and run "show queues" and "show agents" to know agents statuses. I need Asterisk to consider

Hi All, We have installed CentOS 5.3 x86_64 in an HP DL585 server with AMD Opteron 64 bit processor and 16 GB RAM. The kernel version is 2.6.18-128.el5 . Now this has thrown an error message in /var/log/message, Jul 3 21:41:11 db1 kernel: EDAC k8 MC0: general bus error: participating processor(local node origin), time-out(no timeout) memory transaction type(generic read), mem or i/o(mem

Hi All, Is there a way that I can include call dialing functionality in a webinterface. I have EyeBeam configured with a SIP user say 8440. Will I be able to design an inteface which agent can choose a number and the Dial without punching in the number in Eyebeam. I tried using the .call file. ie The agent can choose which number to dial from a web interface. Then, a .call file is created with

Hi, Which is the recommended filesystem to be used for the bricks in glusterFS. ?? XFS/EXT3/EXT4 etc .???? Thanks & Regards, Bobby Jacob Senior Technical Systems Engineer | eGroup P SAVE TREES. Please don't print this e-mail unless you really need to. -------------- next part -------------- An HTML attachment was scrubbed... URL:

Hello all, I am building a software based on asterisk to handle incoming answering service calls. I have one problem that I have not been able to figure out a reasonably priced solution to: The goal of this software is to allow the agent to be able to do their entire job from the desktop. The only thing that seems to be a problem is getting the operator (agents) headset logged on to the

Hi, Is there a way that we can add custom IP-Tables rules in a nat'd physical host? I need some custom rules mentioned in physical host to access some services in the guest systems. Any hints on this? Regards, Kurian Thayil. -------------- next part -------------- An HTML attachment was scrubbed... URL:

Hi, I'm sure some else has been facing this problem. I want to record all the call coming in my queue. I want this format: YYYYMMDD-HHMMSS-AgentID-CallerId - UniqueID. I'm using the monitor feature inside the queue.conf. I can't use the agents.conf monitor features because I'm using dynamic agent (addqueuemember) The problem I'm facing is that I can

Hello everyone, when I commit a plot using console(command line?) plot works fine. I have created a function that plots based on the input. This function is called plot_shad. When I call this function alone in the command line I get my plot. Then I tried to use another function as depicted_below to do some calculation before calling the function that does the plotting.