similar to: More info on my previous dynamic queue question

Hello, I have a partially working Realtime Queue using unixODBC and Firebird. I followed the steps on asterisk-guru and the voip-info asterisk message boards but have been having no success. I say that my queue is partially working because callers can join the queue. However the calls do not go to the agents even if the agent is not tied up and is available for calls. So the caller is stuck

Does anybody have realtime queue members working? Not the queues themselves, just the members. I have realtime working for voicemail and sippeers, but I can't get queue members to work. Here is what I have: res_mysql.conf: [general] dbhost = 127.0.0.1 dbname = ASTERISK dbuser = myuser dbpass = mypass dbport = 3306 dbsock = /tmp/mysql.sock queues.conf: [general]

Hi, ? I want queues.conf to be stored on a MySQL database using dynamic realtime. I am using asterisk 11.2.1 and?MySQL 5.1.67, the?MySQL database is hosted on?another server but?I can access the?database via ODBC. ? I have created the following tables: ? SQL> show tables; +-----------------------------------------------------------------+ |

Hi We're using 1.8.23.1 on CentOS 5 and are trying to get accurate stats for queues. For a particular customer, when I run queue show <queue_name> I get the following numbers: <queue_name> has 0 calls (max unlimited) in 'ringall' strategy (17s holdtime, 94s talktime), W:0, C:175, A:44, SL:48.6% within 45s So from that data we look at 17s holdtime And assume that is the

On Wed, Jan 28, 2015 at 12:23 PM, Ishfaq Malik <ish at pack-net.co.uk> wrote: > Hi > > We're using 1.8.23.1 on CentOS 5 and are trying to get accurate stats for > queues. > > For a particular customer, when I run queue show <queue_name> I get the > following numbers: > > <queue_name> has 0 calls (max unlimited) in 'ringall' strategy (17s

hi, all i try to confiture realtime queue, but not work, details as below: Insert into queue_table(name)value('95040654321'); INSERT INTO queue_member_table VALUES ('', 'Zhang Shukun', '95040654321', 'SIP/1001', 2, 1); INSERT INTO queue_member_table VALUES ('', 'Li Aiwei', '95040654321', 'SIP/1002', 2, 1); INSERT INTO

I have configured my mysql database by following this link http://www.voip-info.org/wiki/view/Asterisk+RealTime+Queue The only difference is that I am using ODBC instead of MySQL with Realtime. Within extensions.conf I have the following for my queue exten => 9**2**1611,1,Answer exten => 9**2**1611,2,Queue(irock.com,tT,,,300) exten => *50,1,Answer exten =>

Hi, ? I am trying to store queues.conf to a MySQL database using dynamic realtime. I have a working ODBC connection and the queueing system already works but I want to store the queues.conf file to a database. I am following the guide from Asterisk the definitive guide, the ebook can be found at: http://ofps.oreilly.com/titles/9781449332426/asterisk-DB.html ? I have a database called asterisk

Hello, I have just installed Asterisk 1.4 and I am playing with it. I've created some sip accounts and some queues. When I start asterisk I see many queues like this: all-phones-r has 0 calls (max unlimited) in 'rrmemory' strategy (0s holdtime), W:0, C:0, A:0, SL:0.0% within 0s Members: SIP/03 (Invalid) has taken no calls yet SIP/02 (Invalid) has taken no calls yet

I am trying to configure a new server for use in a small Call Center. I want to use realtime queues and agents and after following the instructions I can get the queue to show up on the system but no agents. I am using Asterisk 1.4.4 on a CentOS 5 machine. I have this in extconfig.conf: queues => mysql,asteriskcdrdb,queue_table queue_members => mysql,asteriskcdrdb,queue_member_table I put

I have only this platform to try it on, but observe the following inconsistencies: (from the manpage for 'net'): RAP PRINTQ RAP PRINTQ LIST QUEUE_NAME Lists the specified print queue and print jobs on the server. If the QUEUE_NAME is omitted, all queues are listed. ...OK, so: [novosirj@njmsa ~]> /products/samba/bin/net rap printq list ljndemo No command: list

Can anyone shed any light on an issue with agent penalties? I have 2 queues set up with agents working both queues, but where agent 1 should have a penalty for queue 2 and agent 2 should have a penalty for queue 1. When a call is sent to either queue, it rings agents with and without penalties at the same time. I set up a second system and cannot replicate the issue on the test system. I

Queue not sending call to Agent I am having an issue and i am not sure if it is a bug or a config issue. I was originally running Asterisk 1.8.1.1 when I noticed this issue. I upgraded to 1.8.4.2 to see if that would fix it but it didn't. The issue is that I have a call queue and the agent dials a number to log into the queue. When someone calls the queue the first time the call is

Hi, I have a Linksys SPA 3102 using as ATA. The call routing is : Phone -> PSTN -> SPA 3102 -> SIP Proxy -> Asterisk The problem I am having is that when the phone hangs up, SPA 3102 can't detect it and relay the CANCEL message. Is this problem with my SPA 3102 config or it just works like that by default? Thanks in advance for your help. Regards, Mark -------------- next

Hello list ! I have some configuration issues with queues, but I'm sure they are minor and for someone who has already configured queues it could be trivial. This is my queue configuration : [VC_support_queue] musicclass = default strategy = ringall timeout = 20 retry = 5 wrapuptime=15 autofill=yes autopause=no maxlen = 0 setinterfacevar=yes announce-frequency = 0

Hi, Is it possible to connect Asterisk with a mobile base station to handle call switching? What kind of protocol will I need to use to convert to sip? Any pointer or info will be greatly appreciated. Best Regards, Mark -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20081119/e74ef6b1/attachment.htm

Dear all after an upgrade to 1.6 from 1.4 (as explained in the UPGRADE-1.6.txt file) the | delimiter is not working by default. I've added a compat section in asterisk.conf a [options] dontwarn = yes [compat] pbx_realtime=1.4 res_agi=1.4 app_set=1.4 And restarted Asterisk, but i still have problem to have the | delimiter working, [Jun 9 23:20:54] DEBUG[11744]: pbx.c:3122

Hi list, I'd like to have the callers to listen to the advertisement (music on hold) before the agents answer them. So, I have wrapuptime=10 in queue.conf, but the call still goes straight to the agents without delay. Here's my queue.conf: [general] persistentmembers = yes [738] musiconhold = empty ;musiconhold = default ;announce = q-738 ;strategy = ringall strategy = rrmemory

Anyone ever noticed that the reported holdtime is wrong when there are different priorities? Also talktime is 0, but for the moment I don't care. "queue show test" reports: test has 23 calls (max unlimited) in 'ringall' strategy (193s holdtime, 0s talktime) [...] Callers: 1. Local/351 at default-8828;2 (wait: 3:32, prio: 15) 2. Local/351 at default-8361;2

Hi all, I have 2 question. I have a call center queue with 5 agent; the following are the configuration files: *queue.conf* [name_of_queue] musicclass = default announce = queue-name_of_queue strategy = ringall servicelevel = 60 context = callcenter timeout = 60 retry = 5 wrapuptime=15 autopause=no maxlen = 0 announce-frequency = 60 periodic-announce-frequency=30 announce-holdtime = yes