similar to: Call recording problems from queue

I got this notion monitor-format = wav49 wav49 presents much louder than regular wav and gsm in my experience -- _____ From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Lenz Emilitri Sent: Friday, January 22, 2010 8:48 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users]

Hello, We are recording our calls to queues by putting the appropriate options in our "queue.conf". This is all working properly. We would now like to set the MixMonitor option to adjust the caller volume (which is very quiet). With the regular MixMonitor application, we would just add the "v4" option to make it much louder. I don't see a way to set this option when

Hello, I'm wondering if anyone else has been observing problems lately with 1.4.18 and higher releases of asterisk not properly recording calls. When using MixMonitor, the resulting file is only a few bytes long. I think this is because asterisk is doing Native bridging even though MixMonitor should block that. Did something change around the release of 1.4.18 that would have changed

Hello, I'm working on an Asterisk configuration for a call center, and they bill based on the time spent talking to an agent, but not for any time spent waiting in a queue. The CDR information contains the entire duration of the call as billable seconds, including time spent waiting in the queue. I would like the billable seconds to only include the time spent actually talking to an agent.

Hi, I am developing a call recording application on Asterisk 11.2 and have this configuration in my dialplan: [macro-ccdev2-rec] exten => s,1,MixMonitor(${ARG1},b) [outgoing-originate] exten => _X.,1,NoOp(Will send call to ${EXTEN}) exten => _X.,n,Dial(SIP/${EXTEN}@x.y.z) [outgoing-originate-rec] exten => h,1,Agi(agi://localhost/ajpbx.agi?path=uploadrec&callid=${CC_CALLID})

Hi all, I am having the following trouble with recording calls: When calls come into the support line did number, the call starts to record on the first queue, but appears to hang up when the call actually connects to the engineer (ie I see "got hangup request" on the cli and then mixmonitor ends.) I am guessing this has to do with the announce file that is played to the engineer

Hi all, I have an external application commanding asterisk by AMI and AsyncAGI. I also have a dialplan like this: ; AsyncAGI extensions exten => _8.,1,Noop(entering in AGI loop at 8 ${EXTEN}); exten => _8.,n,AGI(agi:async); exten => _8.,n,Hangup(); ; Meetme extensions exten => _1.,1,Noop(Conference ${EXTEN} ${CONTEXT}); exten =>

Hello, We have an application where operators will sometimes take an incoming call from a queue, then contact an outside line, do a consultation, and finally do a SIP attended transfer to join the two parties together. We'd like to record the incoming caller's conversation with the operator and the attended part of the outgoing call, but not the unattended part, after the transfer has

Hi All, I am trying to record the call using MixMonitor. exten=>_XXXX,n,MixMonitor(${EXTEN}.wav,b) What i want to do is- when first time a call is made to some number say 1100, a new file (1100.wav) is created. When call is made 2nd or 3rd time, no new file is created instead call recording is appended to file created in above step. Now I know that 'a' option is used to append the

Hello, I'm using an AMI Originate command to send a fax. The fax is sent by a script, and I'd like my script to send the fax, wait until it has succeeded or failed, then exit with an appropriate error code (it is driven by a mail system, so the exit code will tell the mail system whether to retry the fax later). The script works great if the fax succeeds, or if the line is busy or

Hi, I have a simple Queue(named 1) and one Member(SIP/1119) logged into it. Now when a caller is placed into Queue and gets connected with Member, I want to record the call. It does record the call when I use MixMonitor() before placing the caller into Queue, but not when MixMonitor() is used in macro which is called upon Member answering the call. Following is my dialplan... [mixmonitortest]

Hello. I notice that when a call that is recorded with MixMonitor is transfered to another co-worker, the recording ends. exten => 409,n,Macro(SDstartrecording,external,${DID}) the incoming call then goes to a queue... [macro-startrecording] ; ARG1 = incoming DID or CALLERID(name) ; ARG2 = outgoing dialnumber ... exten => s,n,MixMonitor(/var/ftp/${NR}/${recordfile},b,chown -R

Hello I have an issue wit MixMonitor. I need to record only answered calls, so I set "b" option for this but calls still recording even call no answered My asterisk version 12.5.1, at my other servers with older versions of asterisk (11.8 for example) MixMonitor works fine. -------------- next part -------------- An HTML attachment was scrubbed... URL:

Hello to all I'm trying to record the calls going to my queues, but asterisk creates 2 files, one with the inbound and another with the outbound sound. I know Sox should mix the 2 files automatically in the end, but this isn't happening. I have sox installed in my server. How can I force Sox to mix the files? Here is my config: queues.conf----------------------------- [general]

Hello, I'm experimenting with Asterisk for possible use in a call center. I'm trying to figure out how to run applications when an agent answers a call in the queue. I see that the queue itself supports a very limited range of applications; for example, I can give a URL to the Queue() application to SendURL(), or an announcement to read to the agent. I'd like to do some slightly

I am trying to record calls on demand both inbound and outbound calls. I can record outbound calls just fine but not inbound calls or calls from an internally between extensions. I am using the latest asterisk 1.8.x certified version. On an outbound call I see: == Using SIP RTP CoS mark 5 -- Called SIP/ BVTrunk /7190000000 -- SIP/BVTrunk-00000163 is making progress passing it to

I know that I can record the contents of a call by calling Monitor() or MixMonitor() from the dialplan just before invoking Dial(). I have a potential customer who wants only the first minute of each call recorded (for identification purposes, without the storage overhead of keeping the complete call). Can anyone here think of the easiest way to do this? The only possibilities I can think of

Has anyone had any success using the MixMonitor() plus "command" as nothing I have tried works. I am using 1.2.1 I did google the archive but couldn't see any mention of anyone using this. What I am hoping to do is run a macro on hangup, current method I am using seems to miss some calls 5% of calls fail to mix / convert to mp3 etc. Was hoping that MixMonitor would fix this.

Hello, ChanSpy can not be used on a Channel that is being recorded with MixMonitor. How can I verify if a channel which I want to spy on, is currently not being recorded ?! Kind regards, Jonas. -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20120202/7954fe9e/attachment.htm>

Hey, I've come across two interesting problems today. First, when recording long calls using Monitor(), it appears the in and out channels become out of sync. It seems like one channel happens faster or has data missing when sox mixes them together. Digging around, I found MixMonitor, which skips the whole soxmix process. I figured that removing that step could only help. Now it seems that