similar to: WHAT happened to AgentMonitorOutgoing(c) in Asterisk 1.4.5 ??

This is my nth post regarding this matter. Where in the dialplan should I put AgentMonitorOutgoing? Can somebody show me how to use it? in extensions.conf: exten => x,1,AgentMonitorOutgoing(c) in agents.conf I set updatecdr to yes. It supposed to put agent/agent id in the "channel" column in the CDR, but instead it puts SIP/<extension number>. This link seems to be the

Installed Asterisk 1.4.4 hoping that this bug (http://bugs.digium.com/view.php?id=8680)<http://bugs.digium.com/view.php?id=8680> is fixed. It was fixed, however a new problem came up. It seems that AgentMonitorOutgoing(c) is no longer able to change the 'channel' value in the CDR into Agent/<AgentNumber> format. This feature is very useful to us because we can identify calls

Today I face with incorrect behavior in ActiveRecord. It take place when I try to use :include parameter for .find method. Where are two typical cases: 1. You have record with self-referential joins CREATE TABLE keywords (id, group_id); class Keyword < ActiveRecord::Base belongs_to :group, :class_name => "Keyword", :foreign_key =>

Puppet custom functions and user permissions I am busy writing a custom function to automatically add OSSEC agents to a OSSEC server after installation. Unfortunately, it seems that puppetmasterd is not respecting the entries in /etc/group in linux. No matter how many other groups the puppet user has been added to in /etc/ group, when puppetmasterd runs the custom function the effective/real user

I wanted to use AgentMonitorOutgoing(c) to know which agent made an outbound call. Its supposed to record the agent id to the channels column in the CDR, but it doesn't. I put it on priority one, after an agent makes an outbound call Does anyone have an example that uses this feature and works?

Trying to install wanpipe 3.5.18. No errors during compile. But when I reach the point where wanpipe and dahdi_cfg is started, I encountered an error. Starting WAN Router... Loading WAN drivers: wanpipe done. Starting up device: wanpipe1 wanconfig: WAN device wanpipe1 driver load failed !! : ioctl(wanpipe1,ROUTER_SETUP) failed: : 22 - Invalid

6I am using asterisk 1.4.5 and storing cdr in mysql . Here's example of one cdr generated 2007-06-26 00:44:28 682345xxx 6823456xxx s macro-dialout-trunk SIP/343684-09544f20 SIP/provider-0938de98 Dial SIP/provider/1386734xxxx|300| 28 5 60 1 0 ANSWERED I have maximum entries like this one in my cdr . Here outbound extension is shown as

Hi guys, When I do: temp = User.find(:all, :joins => "INNER JOIN contents ON users.agent_id = contents.id", :select => "contents.id, users.id, users.u_date") temp.first.inspect It seems to work fine, but it only returns: #<User id: 6, u_date: "2009-10-03 19:32:23"> but not the contents.id information. I

Anyone here who has configured zaptel/dahdi for a singtel E1 line? What are the settings for coding, framing, line type and switchtype? -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20110210/4288ed84/attachment.htm>

I am currently testing a 57i unit. No problems configuring the phone's config via phone/web UI. We are trying to avoid using the web UI, the reason is it will take a long time typing the softkey xml applications URIs on each phone, so we chose TFTP. Tried configuring the phone via a TFTP config server, but no changes took effect. I wonder why it doesn't work with TFTP even if I was able

Hi Everyone, I hope I get some feedback on my question. Here it goes. I have a situation here, I have a company table and then using Single Table inheritance it is of 3 types: class Company < ActiveRecord::Base end class Vendor < Company end class Customer < Company end class Agent < Company end Now I have a active record Association class QuoteSheet < ActiveRecord::Base

On how to even search for this "feature" as I have no idea on what it can be. I've got a meridian linked to * (by EuroISDN) which is linked to a ISDN30. I can make calls from the meridian, and receive calls into the meridian. Great stuff. However, if someone dials an invalid number, then instead of hearing a "three tone", the line just drops and goes dead. The console

Hi! I have this errors compiling Asterisk 1.4.5 cdr_tds.c:86:2: warning: #warning "You have older TDS, you should upgrade!" cdr_tds.c: In function `tds_log': cdr_tds.c:213: error: too many arguments to function `tds_process_simple_query' cdr_tds.c: In function `mssql_connect': cdr_tds.c:326: error: `TDSCONNECTINFO' undeclared (first use in this function) cdr_tds.c:326:

Hi, I have the same problem with the queue configuration When I receive 2 calls only 1 phone ring even if more agent's phone are free. The second call will go to an other agent only if the first call is pickup. Somebody have a solution ? This is my config file : Queue.conf [general] ; ; Global settings for call queues ; ; Persistent Members ; Store each dynamic agent in each queue

Anyone have any idea what this is talking about. Here is my zapata.conf [channels] switchtype=5ess signalling=pri_cpe echocancel=yes echocancelwhenbridged=yes echotraining=400 callerid=asreceived group=1 context=default musiconhold=default faxdetect=incoming channel => 1-23 Here is my zaptel.conf span=1,1,0,esf,b8zs bchan=1-23 # set this to 1-15,17-31 for E1 dchan=24 # set this to 16 for

I''m trying to understand how to do the following, but am finding myself stuck. I have three main tables; here are the first two: CREATE TABLE reference_items ( "id" integer primary key, "type" varchar(20), "title" varchar(255), "year" year(4) ); CREATE TABLE "agents" ( "id" integer primary key, "type"

I''m a complete newbie when it comes to Ruby on Rails. I have lots of experience in PHP, but yesterday was the first time I sat down and began developing using Ruby on Rails (I''m impressed!). Anyway, I''m having a problem with edit/update of records when using form validation. Here are my files for reference. ticket.rb ============ class Ticket <

Also posting this question to people working on manager interface and dialers. I have a simple auto dialing script (using Originate) that forwards all incoming calls to a queue full of waiting agents instead of a meetme conference room. I use queues rather than meetme so I can leave the automatic call distribution to the queue itself. The problem is when the calls reach the agents, some of the

I would like to use chanspy and restrict it to Agent channels. Then setup it on an extension for the supervisor to monitor people taking calls from the queue and making outbound calls. Is there a way to use the agent channel with outbound calls? I don't want to record the calls(which AgentMonitorOutgoing seems to do), just kinda flag them so that they can be spyed upon. Any kind odd

I have a pretty basic Mandrake 10.2 w/KDE 3.2 and I installed Asterisk-1.0.1-2mdk. I installed the source of main and contrib from ftp, so at the install time I accepted all the packages needed to be installed too. The installation went smooth, but when I try to execute asterisk (#asterisk -vvv) I encounter few warnings I end with an error. At this point I didn't touch any conf file, I was