similar to: trouble recording calls

Hey Everyone, Have a couple of questions here.. Scenario 1: We are working with a client that currently has one support queue with about 10 agents. They are starting to get pretty long hold times for their customers and they have requested three queues. Queue 1 will have a timeout of 4 minutes. After that it will move to Queue 2 which has a default timeout of 3 minutes. After that we will

I am following the example at http://www.voip-info.org/wiki/view/Asterisk+tips+findme but I find that no matter what, the call is connected. Can anyone confirm that config is working for them? Any suggestions appreciated. I need to transfer calls to a list of cell phones, ring all of them, allow them to screen the call, connect the call to the first number that accepts the call, and allow

I have read that an IAX trunk requires a timing device. What wasn't clear to me was whether it is like TDM ie 1 timing device for the trunk, or if each end requires a timing device. I have a zaptel card in one server; do I have to have one in the second server in order to do an IAX trunk? I set up a trunk and so far calls can be made one way, but not the other. It is probably just not

Dear all, We would like to setup, if possible, for example: We have 4 example groups, we various users in those groups: Directors director1,director2 Support manager1,support1,support2,support3 Enquiries manager2,enquiry1,enquiry2,enquiry3 Accounts manager3, accounts1,account2 Shared Mailboxes: Support: Support, user1, user2, user3 Accounts: Directors, Support So basically, we want 2

Does anybody have realtime queue members working? Not the queues themselves, just the members. I have realtime working for voicemail and sippeers, but I can't get queue members to work. Here is what I have: res_mysql.conf: [general] dbhost = 127.0.0.1 dbname = ASTERISK dbuser = myuser dbpass = mypass dbport = 3306 dbsock = /tmp/mysql.sock queues.conf: [general]

I have been working on a compilation process that involves steps such as passing an application through transforms that I've written and combining the application with support code that I've written. When I compile an application using my compilation process without debugging, (i.e., "llvm-gcc -g"), everything works fine. However, when I compile an application using my

Hi, I am moving my call center to 1.4. Previously I was recording calls in agents.conf with the following config recordagentcalls=yes recordformat=wav createlink=yes So I had the filename in all calls which was *connected to agents*. I am looking for a similar functionality for 1.4. I am now recording calls using the following configuration. [general] persistentmembers = no eventwhencalled =

Asterisk: 1.6.2.15 On the production server I've modify the /etc/asterisk/queues.conf file. Now in CLI I wan't to reload queue configuration gracefully. I did: virtual-pbx*CLI> queue reload members office virtual-pbx*CLI> But `queue show office` tells me that nothing has changed. I tried to reload all -- `queue reload all': virtual-pbx*CLI> queue reload all [Dec 28

Hi , I;ve Asterisk 1.6.0 with static agents (sip softphones with extns 100 & 101 ) in a queue..When a caller arrives in queue , it lands on first 100 , 100 then does a blind transfer to 101 .. so that the caller can converse with 101 .. strangely enough the queue_log shows : 1253814090|1253814090.12|55365|NONE|ENTERQUEUE||98221232123

Hello list ! I have some configuration issues with queues, but I'm sure they are minor and for someone who has already configured queues it could be trivial. This is my queue configuration : [VC_support_queue] musicclass = default strategy = ringall timeout = 20 retry = 5 wrapuptime=15 autofill=yes autopause=no maxlen = 0 setinterfacevar=yes announce-frequency = 0

Hi... I just had a real quick and simple question... I have a asterisk implementation setup w/ real time off of a mySQL database for SIP peers and queues, voicemail, agents etc... I after the upgrade to asterisk 1.4.3 there are some new configuration features i would like to use. I was wondering if i could just add to the database table a column for the new config option? if this will work or

Hi everyone Has anybody ever come across this, I want it to join automatically the recording files for me but it creates the wav files as I expect but it doesn't join them sadly, so eg: ls 1250623104.10-in.wav 1250628672.23-in.wav 1250630411.30-in.wav 1250623104.10-out.wav 1250628672.23-out.wav 1250630411.30-out.wav Here is my queues.conf snippet [testQ]

Hello Guys, I am trying to convert files that are .wac to mp3 after mixmonitor command is called but it doesnt execute the command, I tried the command in terminal it worked, any help please ... below is my dial plan exten=6500,n,Set(MIXMONITOR_EXEC=&& nice -n 19 /usr/local/bin/lame -b 8 -t -F -m m --bitwidth 8 --quiet "/var/spool/asterisk/monitor/${CALLFILENAME}.wav"

Hi, I have a simple Queue(named 1) and one Member(SIP/1119) logged into it. Now when a caller is placed into Queue and gets connected with Member, I want to record the call. It does record the call when I use MixMonitor() before placing the caller into Queue, but not when MixMonitor() is used in macro which is called upon Member answering the call. Following is my dialplan... [mixmonitortest]

Has anyone had any success using the MixMonitor() plus "command" as nothing I have tried works. I am using 1.2.1 I did google the archive but couldn't see any mention of anyone using this. What I am hoping to do is run a macro on hangup, current method I am using seems to miss some calls 5% of calls fail to mix / convert to mp3 etc. Was hoping that MixMonitor would fix this.

Hi, I am developing a call recording application on Asterisk 11.2 and have this configuration in my dialplan: [macro-ccdev2-rec] exten => s,1,MixMonitor(${ARG1},b) [outgoing-originate] exten => _X.,1,NoOp(Will send call to ${EXTEN}) exten => _X.,n,Dial(SIP/${EXTEN}@x.y.z) [outgoing-originate-rec] exten => h,1,Agi(agi://localhost/ajpbx.agi?path=uploadrec&callid=${CC_CALLID})

Is anyone can help me with this ? I'm really desperate. Thx in ad. From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Ikka - Mitra Kreasindo Sent: Wednesday, September 14, 2011 5:02 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: [asterisk-users] Mixmonitor command parameter problem on

Hello, ChanSpy can not be used on a Channel that is being recorded with MixMonitor. How can I verify if a channel which I want to spy on, is currently not being recorded ?! Kind regards, Jonas. -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20120202/7954fe9e/attachment.htm>

Hi all, I am setting up a script to record all the call. There are two app for recording. "Monitor" and "Mixmonitor", one mixing the audio on the fly and one mixing it at the end but also allow a option not to mixing the audio at all. If mixing the audio on the fly is not that taxing on the CPU, I would like to use 'mixmonitor' app. My question is, what is penalty on

Hello Asterisk list, Hope you are all doing well! We are using the MixMonitor application to record the calls and under some situations the call can be spied using ChanSpy with whisper enabled. Sometimes the spying channel is a person who can interact in the call, and some other times it is a sound file playing a message. The problem is that for some reason the MixMonitor does not record whatever