similar to: queue information into db

Hi, I am using RT engine to log queue_log to a mysql database. My extconfig is [settings] queue_log => mysql,asterisk16_production Logging to mysql is working fine. But I find that the queue_log file now only has QUEUESTART lines for eg: 1250519094|NONE|NONE|NONE|QUEUESTART| 1250519186|NONE|NONE|NONE|QUEUESTART| How can I have queue_log in both db as well as in a file? thanks and

Hi, What do I need to do to put an agent into two queues? The idea being that the agent will get the call no matter which queue it comes into? ~ Matt

When agent tries to transfer a phone call (*2 - att transfer) he hangs up. Why? When a phone call isn't from queue then att transfer works fine. In features conf I have *1 for recording, *2 for att transfer and #1 for blind. In queue blind transfer works. For disconnect I have #0. I guess that * is somewhere defined as for hang-up the call, but where? I can't find it anywhere. Any help

Hi, I have several queues configured at my call center for different support levels. Today, something weird happened: - A client called queue 1 and was answered by an agent - The agent transferred the call to an user (not a queue), by dialing the atxtransfer (1) key defined in features.conf - The user transferred the client to another Queue, by using the second channel and the XFer key of her

Can anyone enlighten me as to why it takes 40 minutes or more for a posting to the list to appear. This seems excessive, as other forums do not take this long. Dave

Hi to all can i play a sound or a dtmf tone on a specific channel using AMI? Thanks to all -- /*************/ nik600 https://sourceforge.net/projects/ccmanager https://sourceforge.net/projects/reportmaker https://sourceforge.net/projects/nikstresser

Hi to all. What can i do if a customer needs to log in the CDR all the dialpan actions related to a call? I mean, not only the lastapp e the lastdata but all the dialpan actions! I know that the actual CDR system store one record for each call (and for billing purposes this can be correct) but in some cases the approach needed is something similar to the queue_log. I know that exists ResetCDR

Hello list, I have prepared a small tutorial today that deals with how to avoid Asterisk rebuilding DTMF tones when using it to connect industial appliances that use DTMF. You can find it at: http://astrecipes.net/index.php?n=248 I know it isn't everybody's piece of cake, but I thought somebody could be interested as well :) l. -- Home of QueueMetrics -

Hi, I am trying to log queue_log to odbc (MS SQL) I have res_odbc.conf configured and modules.conf have preload => res_odbc.so preload => res_config_odbc.so extconfig.conf has queue_log => odbc,asterisk. When I start asterisk I get the following messages. The important one being: Realtime mapping for 'queue_log' found to engine 'odbc', but the engine is not available

Dear all i have one confusion about how to dial outgoing call through asterisk like when i press 0 i got dial ton of exchange for outgoing call my setup is [sip_phone]-----[*]----[mediant2k]-----[Avaya_PBX]------e1-----[Exchange_PSTN] now i want to setup whn i press 0 in my sip phone i got dialton of PSTN so i can call outside people is there any special configuration to give

Hello list, I have been working lately on a small CDR parsing utility, and would like to do some performance testing on it. I am looking for some - possibly large - real-life Asterisk CDR datasets to run some performance monitoring. Anybody's got some CDRs that can be shared? Thanks in advance, l. -- Loway Research - Home of QueueMetrics http://queuemetrics.com

I'm having problem powering Cisco phone's (7940 and 7905) on Linksys SRW224P switch (with PoE functionality). I have tested three phone's, one is working (7905) and two aren't (7905 and 7940). I have plugged all three phones on same switch port with same cable! Do I need to change anything in phone configuration? Is there something wrong with Linksys switch? How can I troubleshoot

Where can I find alaw, ulaw, gsm, g729 formats for native music on hold? I have some mp3 files and I have tried to transcode them to above, but it seams that SOX can't do that. Please, tell me where to download some MOH files (in above formats) or how to transcode mp3? Thank you for your time! -- Tomislav Parcina tparcina#lama.hr

Hi i have to manage a particular implementation for a queue. If the queue hasn't any members logged in (Agent or members i play a message and hangup If the queue has some members logged in i route the call to the user with fewest calls. The second can be implemented using the queue strategy, but the first? Thanks

i am experiencing problem with asterisk 1.2.18 I've downloaded and installed pwlib and openh323 with the following commands: cd /path/to/pwlib ./configure make clean opt cd /path/to/openh323 ./configure make clean opt then 'ive set the corresponding PATH PWLIBDIR=/data/programmi/asterisk_1.2.18/pwlib_v1_10_0/ export PWLIBDIR OPENH323DIR=/data/programmi/asterisk_1.2.18/openh323_v1_18_0/

Hi list! How to send a call directly to voicemail recording? When I put this exten => 313,n,VoiceMail,u221 Or this exten => 313,n,VoiceMail,b221 In my dial plan, calling person first hears greeting message (busy or unviable). I would like to avoid greeting message (I would play something with Playback application). Is it possible? -- Tomislav Parcina tparcina#lama.hr

I have defined 4 queue's. Is there any way to check is there any agent logged in any of those queue's? What I would like to do is to check if there is any agent in any of queue's and if there is, then I'll will transfer a call to that queue, it there isn't I would like to do something else with a call. Thank you for your time. -- Tomislav Par?ina Lama Computers Split

Hi all, I need some advice - I have been working on originating multiple calls using AMI and then joining them. What I want to do is: - dial call 1 (where the caller is in a "channel" format, like SIp/1234 or Local/1234 at ext) and "park" it somehow - dial call 2 (where again the caller is in channel format) and join it to the previous call. As a requirement, I cannot use the

Hi to all, I was looking in google and also in this mailing list, but I dont find the solution to my problem, so I subscribe me to the list in order to post this e-mail and find the solution. This is the scenario: GSM Phone ----- GSM Network ---- TDM2406E --- ASterisk 1.4.0 (*) -------- VoIP Provider ------- Sip Phone or H323 Phone The problem is that I am generating calls from SIP and also

I have foloved instructions at this web pages http://www.omniis.com/ntsgr/cms/page.asp?688 and now I'm able to call contacts from Outlook. Now I have few questions. When I place a call, my phone rings before * tries to dial out. Is it posible that * first dials out, and when other side picks up, at that moment that my phone rings? Another question, when I recive a phone call, can that