similar to: Chanspy Specifying Agent not Working

Hi, I am in a predicament and any help/pointers would be appreciated. We are using chanspy to listen in on conversations. We are doing this via a web interface. The web interface lists all the ongoing calls. We click on a call and then my local phone rings allowing me to spy on the session I clicked on. But "most" of the time, when I start listening in, the two parties that are in

With the deafening silence from my previous questions, I feel seriously alone in the desire to have ChanSpy available. I want to be able to perform a "ZapBarge" on an Agents conversation, and ChanSpy was the answer to my prayers. Bug #2379 (http://bugs.digium.com/bug_view_page.php?bug_id=0002379) was closed "bkw918 10-27-04 17:06 Closed pending new changes in cvs-head."

I'm trying to spy on an agent (Agent/54321). I can "dial(Agent/54321)" successfully. If I "chanspy(Agent/54321)" or "chanspy(Agent)" all I get is a series of beeps. Any clue where I should start looking? Thanks in advance, ------------------------------------------------------------------------ Steve Edwards sedwards@sedwards.com Voice:

I upgraded my Asterisk system to version 1.2.14 to check if the sound quality issues I was having with Chanspy in 1.2.7 remained. I'm still getting them, and I'm honestly out of ideas except from RTFS. The called party sounds normally fine, but it's impossible to hear the caller. Sometimes, when the called party is talking, the caller can also be heard. The conversation sounds broken,

Hi, I'm using SIP users of the form 'ab_12345' (two letters, underscore, 5 digits). ChanSpy is working fine for listening in to conversations initiated by these channels, and I can use '*' to randomly switch channels. However, is there any way in this scenario to be able to switch ChanSpy to a specific channel by typing in a ...# key sequence during a spy session?

Hello I have a simple configuration to allow the admins to listen the agents calls: exten => _654,1,ChanSpy(Agent) exten => _654,2,Hangup() The problem is... even when the agents hung up... it seems the channels remain active: asterisk*CLI> show channels SIP/211-b3042018 654 at default:1 Up ChanSpy(Agent) SIP/211-b3fbf768 654 at default:1 Up ChanSpy(Agent)

Hello there... Noticed some strangeness going on with mixmonitor and chanspy, the called (External SIP) party seem to be responding before the calling party (Internal SIP) on call recordings and also when you listen in using chanspy. as far as the agent (calling party) is conserned the conversation is perfectly normal... just not the recordings that are produced, or any spying that's going on

hello,everyone! I was setting up ChanSpy in an Asterisk dialplan today and it just wasn't working. Here is the snippet: extensions.conf: [test] exten=>3001, 1, Set(__TRANSFER_CONTEXT=tranfer) exten=>3001, 2, Dial(SIP/3001,10,tr) exten=>2002, 1, Dial(SIP/2002,10,t) exten=>2002, 2, Hangup() exten=>2001, 1, Dial(SIP/2001,10,t)

asterisk-usershello,everyone! I was setting up ChanSpy in an Asterisk dialplan today and it just wasn't working. Here is the snippet: extensions.conf: [test] exten=>3001, 1, Set(__TRANSFER_CONTEXT=tranfer) exten=>3001, 2, Dial(SIP/3001,10,tr) exten=>2002, 1, Dial(SIP/2002,10,t) exten=>2002, 2, Hangup() exten=>2001, 1,

<asterisk-users@lists.digium.com>Asterisk 1.4 I have strategy= leastrecent and autofill = yes I have 2 agents, one is answering a call and the other is free and have some calls waiting in the queue. Only when the first agent hangup the second agent receive the first call in the queue. It happends some times. This behavior still happend in 1.4.1 version. Thanks a lot. -------------- next

Hi, I`m trying to use Chanspy for a customer that wants to listen to his employees so he can train them better (or so he claims). In any case, it looks simple but there is something I`m not doing right. When a call is incoming, I set SPYGROUP using Set(SPYGROUP=1234) When I use, on another phone, Chanspy(|qg(1234)) Which should allow me to listen to conversations that hit the first (Set

I have an application that requires I be able to dial into an asterisk box, then from there dial out to another user through a PSTN. I'd like to be able to both 1) record this call and 2) let another user dial in using something like ChanSpy to listen to the conversation. I can get this working by executing an auto-dial script to connect one end of a call to an outside Asterisk box which

Hi, I recently installed asterisk 1.0.9. Now I want to use the chanspy applicion. Patching and recompiling is working ok. Loading the application into asterisk is now problem either. Now I have the following line in extensions.conf: exten => 556,1,ChanSpy(-b|scan|Agent) When an agent is busy I dial 556 using a SIP Phone. The chanspy application announces that I'm spying on

Guys, I'm trying to run chanspy on a specific channel without success.. extensions.conf: exten => 5,1,ChanSpy(IAX2/) Result: -- Executing ChanSpy("IAX2/127.0.0.1:32783-1", "IAX2/") in new stack -- Playing 'beep' (language 'en') -- Playing 'beep' (language 'en') -- Playing 'beep' (language 'en')

Is it possible to detect if a specific agent is on a call? I can check ${AGENTBYCALLERID_${AGENTID}} to see if they are logged in(ie if set they are), but I want to be able to detect if they are actually on a call. The ChanIsAvail() doesn't seem to work for Agent channels. I want to do this from within the dialplan. Also it is possible to alter the format that ChanSpy() records in? It

I would like to use chanspy and restrict it to Agent channels. Then setup it on an extension for the supervisor to monitor people taking calls from the queue and making outbound calls. Is there a way to use the agent channel with outbound calls? I don't want to record the calls(which AgentMonitorOutgoing seems to do), just kinda flag them so that they can be spyed upon. Any kind odd

(Sometimes) When I?m monitoring calls, I hear a very bad jitter ? usually only on one of the bridged channels. So at first I thought it was just the one end of the conversation actually causing the jitter ? but it?s not. So I called in from another device to spy at the same time ? and the other chanspy sounds perfectly normal. (And neither party is complaining of bad sound) So, periodically,

Hi list, I have write down my code on which chanspy not working when I make a group with name of spy. Please help me where is the issue on that. a) caller will call this number to join konference and spy group exten => 43681111,1,Answer() exten => 43681111,n,NoOp(****${CHANNEL}****) exten => 43681111,n,Set(GROUP(${CHANNEL})=spy) exten => 43681111,n,Set(a=${GROUP_LIST(spy)}) exten

Hello guys, I'm using asterisk 11. i'm using Chanspy in a local channel to playBack a file to a specific channel. [playsound] exten => do_playback,1,Answer() same => n,Wait(1) same => n,Playback(${Pv_WhatToPlay}) same => n,Hangup() exten => do_chanspy,1,Answer() same => n,ChanSpy(${Pv_WhoHear},qXBwW) same => n,Hangup() just basically

You're right Steve, sorry for that. So Hi again guys. I need a little help here.I'm using asterisk 11. i'm using Chanspy in a local channel to playBack a file to a specific channel. [playsound] exten => do_playback,1,Answer() same => n,Wait(1) same => n,Playback(${Pv_WhatToPlay}) same => n,Hangup() exten => do_chanspy,1,Answer() same =>