similar to: Asterisk RealTime queue - periodic-announce

Hello list, I'm using realtime queues and noticing that prompts are not played as expected. Database : announce = queue_youarenext = queue_youarenext queue_thereare = queue_thereare queue_callswaiting = queue_callswaiting queue_holdtime = queue_thankyou = queue_reporthold = announce_frequency= 10 announce_holdtime = announce-position = yes periodic_announce = periodic_announce_frequency =

Hello, I'm using MySQL realtime Call Queues (table /queues/ and table /queue_members/). I would like to ring the members of the call queue in a certain order. Therefore I use ring strategy /lineair /and I put the members into the table /queue_members/ in the order in which they have to be rang. So I have the queue : | name | musicclass | announce | context | timeout |

Hi, ? I am trying to store queues.conf to a MySQL database using dynamic realtime. I have a working ODBC connection and the queueing system already works but I want to store the queues.conf file to a database. I am following the guide from Asterisk the definitive guide, the ebook can be found at: http://ofps.oreilly.com/titles/9781449332426/asterisk-DB.html ? I have a database called asterisk

I'm wondering if there's a way to set which periodic-announce file is played from my dialplan, much like setting the monitor-filename. Something like this: exten => s,n, Set(PERIODIC_ANNOUNCE=foo) This would be a great feature if it doesn't already exist. Or perhaps there's a better way to do this. Thanks for your time. -- Regards, Robert Broyles

Hey Everyone, I have a fairly simple question I guess, though I currently don't know how to solve it. At the moment every Agent in a queue has 2 Phones, a PSTN and a SIP Phone. How would I be able to limit calls to an agent, that if he has a caller on one phone and another call is forwarded into the queue, this agent is "busy"? Some Agents are also in two or more queues, so the

Hello everyone, Now that astlinux-trunk has been coming along very nicely, I thought I would try to add support for hard realtime capabilities to AstLinux. If everything works (and there are no problems with zaptel), with a little tweaking this should improve the audio quality on systems with high loads (and probably any system at that) - especially if it is finely tuned and has zaptel

I enabled the logs on the mysql database and ran : realtime load queues name cou0002-test in the mysql log I can see that the proper select statement is being executed: 2018-12-04T16:29:27.253094Z 229 Query SET SESSION TRANSACTION ISOLATION LEVEL READ COMMITTED 2018-12-04T16:29:27.254384Z 229 Prepare SELECT * FROM queues WHERE name = ? 2018-12-04T16:29:27.254902Z 229

Hi there, As described on voip-info here http://www.voip-info.org/wiki/view/Asterisk+RealTime+Queue, if I use realtime queues, alterations to the list of members don't alter until a new call joins the queue. Is there anything I can do about this? I've tried looking for a bug number, but to no avail. I use realtime queue members for logging in and out, and I'd like it to take

Hi, So I'm using Asterisk Realtime Queues and Queue members on 1.4.28. I've noticed if there are no people in the queue when a call enters, even after a queue member enters, the call is never rang to him. From the debug, it seems that Asterisk is only grabbing the queue member list upon entering the queue. And not again until another call enters the queue. As a result, a caller will

Hi, After playing around with queues a bunch on 1.4.26.2, I noticed a few things, which the patch below addresses. It addresses: - Callers in position 0 will hear periodic/position announcements at a very different rate than all other callers. -- Announcements while in position 0 could be delayed up to "timeout+retry" seconds. -- This patch reduces that possible delay to only

Hello, We are about to attempt implementing realtime queues using Asterisk Business Edition and are wondering if anyone has had any experiences or recommendations /warnings with using this feature. One issue we're trying to decide on is if we should have a MySQL server running on the Asterisk server or a remote server to house the database/tables for the queue settings/members. The concerns

Does anybody have realtime queue members working? Not the queues themselves, just the members. I have realtime working for voicemail and sippeers, but I can't get queue members to work. Here is what I have: res_mysql.conf: [general] dbhost = 127.0.0.1 dbname = ASTERISK dbuser = myuser dbpass = mypass dbport = 3306 dbsock = /tmp/mysql.sock queues.conf: [general]

I have configured my mysql database by following this link http://www.voip-info.org/wiki/view/Asterisk+RealTime+Queue The only difference is that I am using ODBC instead of MySQL with Realtime. Within extensions.conf I have the following for my queue exten => 9**2**1611,1,Answer exten => 9**2**1611,2,Queue(irock.com,tT,,,300) exten => *50,1,Answer exten =>

Hi I have asterisk 1.6 and running queues with realtime mysql. I am trying to set another musiconhold then "default" but I cant get it to work, I have an musiconhold entry in my queue_table, but don't know what to put in there and where to put the file. Regards /ralf ________________________________________________ Ralf Tr?skman, IT AdLibris AB, Odengatan 106, 113 22 Stockholm,

Hi, Asterisk 1.4.31 here. I have a queue with members defined, and those member have member names "member 1", "member 2", etc. They are in a realtime DB. When I modify those member names (column membername) the changes aren't reflected in the queue status ("show queues" from cli. They aren't reflected when a new call comes in, or when I reload the

Hello, I'm using asterisk 1.6.0.1 and realtime queues. But when I make changes in database (for example: change strategy from ringall to random), but asterisk shows old strategy, doesn't update this parameter. My question is, how I can dynamically change ring strategy. Thanks in advance. -- Pagarbiai / Best Regards, Giedrius Augys -------------- next part -------------- An HTML

Hello LARTC gurus. I''m new to this list and have a mind boggling problem that I cannot resolve. Let me describe my problem: We have a custom built wireless camera comprised of an IP encoder and a BitsyX running Linux. It communicates to an antenna unit (Bitsyx) which plugs into a Windows machine with a digitial video recorder: [IP Video Encoder] -> [Linux Box 1] - 2Mbit Wireless

Hello, I am having a problem which stems from the fact that the Agents that handle my call queues are unaware if there are are people waiting in the queue. I have found the following configuration options but they are not very helpful. in queues.conf: announce=xxx The "announce = XXX" option in queues.conf makes Asterisk play the XXX announcement to the member of the queue who

hi,all i have just upgrade from 1.4.28 to 1.6.2.1. all works fine now except realtime queue. it seems queue_table works fine, but queue_member_queue not work, the two tables works fine when in 1.4.28. is that something changed related to realtime queue configuration? more detail about two table definition and data stored in , please see: http://pastebin.com/m33f9539e the extconfig.conf file,

Hello, I have 5 Asterisk servers all using mysql realtime to store queue log information. There is 1 out of 5 servers which stores the data in 4 columns : 'data1' --> 'data 5'. All other servers store data in 1 column 'data' with the data seperated by pipe. I see no difference in my configuration of extconfig.conf and logger.conf. Maybe a hidden default value ?