similar to: Option 1 in IVR menu

Some one on another list I subscribe to had a session with an annoying IVR system at their doctor and posted this link. http://www.pendulum.org/humor/humor_psych_hotline.html -- Dave Cotton <dcotton@linuxautrement.com>

I am testing an ivr but I'm having problems. The call keeps looping and it doesn't hangup the call after passing three times through the menu. Here's my conf: exten => s,n,NoOp("Here's Count") exten => s,n,NoOp(${COUNT}) ;123,n,Set(COUNT=$[${COUNT} - 1]) exten => s,n,GotoIf($[${COUNT} = 4]?33,1:44,1 ) exten => 1,1,goto(tech-support,s,1) exten =>

Hi, I made a simple menu using the Background application and some wav files. I converted the wav files using for a in *.wav; do sox "$a" -r 8000 -c1 "`echo $a|sed -e s/wav//`gsm"; done (from http://www.voip-info.org/wiki/index.php?page=Convert%20WAV%20audio%20files%20for%20use%20in%20Asterisk) The first two files "01/bemvindo" and "01/menu_top" are good.

Hi! We are in process of setting up an audio guide that will cover notable places of our capital Riga, Latvia. The target audience are tourists that dials a free phone number from a mobile handset to listen to a 3 minute introduction to historic place. All audio, 10+ languages are recorder in studio at 44KHz. The audio is stored on server in A-law 8KHz because we'll be pushing it through E1

I have really tried to do my best googling and wiki-reading before asking this question. I couldn't find the answers there so I throw myself at the mercy of the list... I get excellent quality for SIP -> PSTN and PSTN -> SIP calls, however when I or anyone else calls from PSTN -> * the voice menus are oftentimes very choppy. Sometimes they are absolutely perfect and I cannot tell

Ladies and Gentlemen, We already have an Asterisk Call center suite installed at our contact center. Now we wish to commence IVR services. We are offering Health Information Services. Can someone help us to develop this Addon / Solution? Best regards. -- ?????? ????? ????? ???? ??????? Nazir Ahmed Vaid Cell:+92300-8277778 eHealth Services (Pvt) Ltd. http://www.ehealth-services.com NexSource

Hi list, I am running TDM11b + Asterisk-1.4.9 + Zaptel-1.4.4 + Libpri-1.4.1 on CentOS 5. I am having trouble to make my simple IVR extension work, here is relevant config: zapata.conf ---- context=incoming signalling=fxs_ks channel => 4 context=internal signalling=fxo_ks channel => 1 ----- extensions.conf: ---- [office] exten => s,1,Dial(Zap/1,30) [home] exten =>

First, here's what I want to do / what I have: X100P and a Quicknet PhoneJack. I want to be able to pick up the analog phone (connected to the phonejack) and dial another computer (with the same hardware) or just make a regular phone call which will be decided by asterisk depending on the phone number dialed. I know that this won't be taking full advantage of asterisk, but I'm

Hi all, I have a voice menu system ( Outlined below ), and I'd like to give the user some feedback when they dial an extension ( ringing, music, SOMETHING ). As it stands, when a user enters an extension from the menu system, they hear silence while the line rings. I even tried including the Ringing application before calling my macro to dial the phones, with no luck. Any help is

Hi, Thinking about an IVR application and trying to get a handle on the best way to structure it so that the maximum number of concurrent calls can be achieved.. If the voice prompts were stored in a GSM format and were being played out through an IAX trunk that uses GSM compression would asterisk do a decompress/compress on the audio or would it simply pass through the GSM encoding?

Hello, I''m trying to come up with a generic wrapper class for use with hiera so that I can have a service that is completely managed and configured via hiera and its own puppet module to be notified by Puppet of changes to a file or other resource managed by a different class/module. The example I''m using here is the management of /etc/security/limits.conf for a service account

I'm testing an ivr implementation (first time) using: exten => 620,1,Wait,1 exten => 620,2,Answer exten => 620,3,DigitTimeout,5 exten => 620,4,ResponseTimeout,10 exten => 620,5,Background(npi-greeting) ; "Thanks for calling press 1 for" exten => 1,1,Goto(npi-directory,s,1) For initial testing, I've arbitrarily mapped this onto ext 620 (will change that later

On systems even key systems it is customary to have an 'internal' dial tone. Since Asterisk simply ignores the 9 and keeps the tone going it is hard to tell for some 'new users' if they can make a call. My first idea was to change the generated dial tone via source. Then if the user presses 9 go to a different context where I would record about 30 seconds of the normal dial

Eric Wrote: ----------- The trick is not to use options you don't understand. "show application dial" will show you what the t and T options are for. Most people use the transfer feature of their phone, rather than using the T/t hack on the Dial line. Sounds like you are using CVS-HEAD and so will have to configure stuff in /etc/asterisk/features.conf. /Snip/ Eric, Thanks for

Hi all, I am a fairly new * user, so please bear with me. I have been scoring the net for this info, but have had little success. I am looking for any tips and info on how to build a "information delivery" ivr app. By that I mean it will simply play prerecorded sound files and respond to key presses. Basic idea is this, 1. answer call 2. go through various standard menu's etc

Hi all, new to the list and this is probably a basic question and couldn't find anything clear googling around but I don't know how to handle calls to sip extensions not defined on sip.conf while using pattern matching. On my example I have sip extensions 10, 11, 12, and 13 on sip.conf. On a basic extension.conf I set up a pattern starting with "1" and a second digit should dial

Greetings *`s, I am having what appears to be a small problem, but the frustration is erally getting to me, what am I doing wrong here ? I used AMP to set up a custom menu, so if caller presses 1 it goes to ext200, if caller presses 2 it goes to ext201 etc etc... Now I have created a third option that when the caller presses 3 it must play a sound and hang up. No rocket science yet. When

Hi, I have read the docs, and now I want to attempt to setup Asterisk 1.6. I am not going to complicate it with load balancing, etc. The setup is just 1 SIP line - no other in-house connections. All inbound traffic. I intend to keep this simple. Imagine that I sell pies in my neighborhood.. I want to make it easy to order them. So I create a dialplan to receive a call, record the caller

Hi all, I need to test the following scenario: +-----------+ +-----------+ | asterisk 1| | asterisk 2| +-----------+ +-----------+ | | | | _______|__________________|___________ | | | | | | +-------+ +-------+ | ATA 1 |