similar to: Queue Log Analyser Build into IPS

IPSwitchBoard Version 0.123 - 17 July 2005 * Queue Analysis has been added to IPSwitchBoard. In order to properly manage ACD queues, it is important to be able to keep track of details of call setups and teardowns in much greater detail than traditional call detail records provide. In order to support this, extensive and detailed tracing of every queued call is stored in the queue log,

I have been working on solving a major issue with IPSwitchBoard. It was reported that IPS would use all available memory and get the PC to grind to a halt. I could not understand this as I had it running on many different PC's in Denmark. I now found the bug: IPS would crash on any PC that had "." configured as decimal point (in Denmark we use ",") this meant

I am rewriting IPSwitchBoard at the moment. I want to make IPSwitchBoard "Skinable" meaning that you can design your own skins with company logo etc. You will also be able to add graphical extension buttons, and led's that will light up ex. DND, busy/free, message waiting and much more. If you are graphically minded and would like to help with making test skins using PhotoShop or

I am proud to announce that I have just released a brand new IPSwitchBoard totally rewritten from scratch. The new version has been built on the experiences gained by the previous versions. Download for FREE: http://ipsoftware.thorben.dk IPSwitchBoard is totally customizable and will give you, among other things: Unattended/attended transfers. Park calls and retrieve/forward them again.

IPSwitchBoard Version 0.114 - 6. may 2005. * IPS will now delete recordings on the Asterisk server after it's transferred to your PC. * You can now configure call Rates as?X of a Currency Unit. If your Currency is?Dollars then?the smallest?Call Rate?is?Dollar/X. X would typically be 1000. * IPS will now save the last?position and size and set that the next time your start IPS * bug fixes

IPSwitchBoard Version 0.69 has just been released; it is available for FREE: <http://mambo.thorben.dk> Download here Release notes: * Record calls by right clicking any extension button, you can have several recordings at the same time. * Bug fixes The recordings will be placed as a single wav file on the Asterisk server in the folder: /var/spool/asterisk/monitor the name of the

IPSpeedDial creates speed dial numbers for Asterisk. Download from: <http://ipsoftware.thorben.dk/> http://ipsoftware.thorben.dk Use this to create speed dial numbers that can be used by all extensions on your Asterisk server. This program will create entries in the asterisk database which you then can lookup in you dial plan get the number to dial. All extensions can now dial

Hi all, Just to let you know that I have just released a new version, 0.65, of IPSwitchBoard-BETA. This is some of the fixes: . Load IAX2 extensions as well as make calls/transfers To IAX2 (I will add ZAP next) . You can monitor Parked Calls (I have a lot of problems getting parking to work) . Possible to create a trace file by checking Trace on the config page . lot's of bugs fixed

Hi, I'm using IPSwitchboard v 1.8.10, a sort of Operator Panel, to monitor my Asterisk's extensions. Recently I noticed that on the official site (http://ipswitchboard.thorben.dk/), where I downloaded the software some weeks ago, this project is no longer supported. Is there anyone that can say me where I can find the Italian version of IPswitchboard or if there is a way to translate the

IPSwitchBoard Version 0.67 Release notes: CRM integration, can call a web page with callerid when there's an incoming call. You can specify the min. and max. length of the callerid. Drop any active call. Help file integrated in IPSwitchBoard. Play button for sound files. Bug fixes - thank you for all your feedback. Download IPSwitchBoard for FREE here:

Release 0.66 of IPSwitchBoard is now available for FREE download at: http://www.voip-info.org/tiki-index.php?page=IPSwitchBoard+BETA Enhancements: Support for Call Parking and retrieve/forward them again. Last Call on the Queues Page now displays a date-time in human readable format. Added CallerID on the Queue Members listing on the Queue page. New page with Agent information. Minor bug

hi I really want a good queue_log analyser, but I don't want to waste > EUR 1000 for something like that, so I thought starting a small project for it. I started off in php just creating a basic parser for the log, and I'll go on extending it. See http://karlsbakk.net/asterisk/scripts/queue_log_analyser-0.0.1- pre1.php.txt Does anyone want to join this effort? roy

I'm in search of useful ACD type statistics from the queues. Ie talk time, ratio's, dropped calls etc. The flat file queue_log is nice, but more useful would be the data in Postgres or Mysql. Unfortunately the queue module does not yet support ODBC DB logging (yet). In the meantime this quick and dirty hack gets the job done. Replace the flat file with a unix named pipe.

Hi all, I have just published my last few weeks of hard work: IPSwitchBoard BETA. Please let me know what you think and post comments on the Wiki. http://www.voip-info.org/wiki-IPSwitchBoard+BETA Thank you

IPManager is now fully customizable as everything is generated from templates using the IPManager database. Complete set of templates is included in the download. You can configure the dial plan and other configuration files exactly like you want, using nothing but notepad. There's a very easy syntax for retrieving data from the IPManager database. You can even have different templates for

Hello, I am currently doing my project and I need some help. I am trying to schedule tutors for a study room where students come in and out for helps. My goal is to schedule the tutors to maximally accomodate to the flow of students that need help with math so that each tutor is given an appropriate(also consecutive) hours of schedule. I am using monte carlo simulation for this, however I have

Release 0.68 of IPSwitchBoard is ready for download at: http://www.voip-info.org/tiki-index.php?page=IPSwitchBoard+BETA Release Notes: Import/Export extensions to "cidname" in Asterisk Server, integrate this in your dial plan to see who's calling by using the Asterisk app. "LookUpCidName()." Set "Do Not Disturb" for an Extension, and type a reason for DND

Hello everyone, I've just upgraded from 1.6.1.9 to 1.6.2.13. I have noticed that (after the upgrade) abandoned calls within the Queue produce no cdr at all. I am using unanswered = no (the default) in cdr.conf. The call shows, as expected, in the queue_log as ABANDON The dialplan is: Ringing(); Answer(); // need to answer or no music! goto

Well, I'm writing yet another queue_log analyser program in PHP, and I have noticed the following entry in my queue_log file from today: 1104796626|1104796618.532|queue|NONE|ENTERQUEUE||no 1104796664|1104796618.532|queue|NONE|EXITWITHTIMEOUT|1 So, pretty sure that I didn't make someone wait 30 minutes in my queue. extensions.conf snippet: [remote-oldnum] exten => s,1,Answer exten =>

? Hi, From asterisk 1.8, the CDR table is not logging the unanswered or extn busy calls which hit while in the queue. I am talking about this setting in the cdr.conf : ; In brief, this option controls the reporting of unanswered calls which only have an A ; party. Calls which get offered to an outgoing line, but are unanswered, are still ; logged, and that is the intended behaviour. (It also