similar to: inbound agent recording filename

Displaying 20 results from an estimated 50000 matches similar to: "inbound agent recording filename"

2005 Nov 08
3
Agent Call Recording
When recording inbound agent calls, if the queues use agent members (Agent/6000), we can get the calls recorded as agent-xxxx.yyyy.zzzz.gsm where xxxx is the agent number. However, if the queues use phone members (SIP/6000), the recorded filename is simply yyyy.zzzz.gsm. Is there any way of making the recorded file either agent-xxxx or even sip-xxxx where xxxx is the extension number. I had
2005 Oct 18
2
Agent recording and muxmon
I was wanting to use the new MuxMon application to record calls - it seems to be a "nicer" way of recording than the Monitor application. However, there is a slight issue with agents - we use the recordcalls option in agents.conf to record inbound agent calls - and I believe from looking at the source code that is uses the monitor application. Is there any way to get chan_agent to
2005 Jan 28
2
Record inbound and outbound calls to and from one number.
Hello All, I would like to record inbound and outbound calls to and from one number. I tried to add lines to my extensions.conf: DAY=`date "+%m-%d-%y_%H:%m"` ;outbound exten => 5555551212,1,Record(${DAY}:gsm) exten => 5555551212,2,Dial(${TRUNKL3}/${EXTEN}) ;Inbound [line2] exten => 5555551212,1,Record(${DAY}:gsm) exten => 5555551212,2,Dial(SIP/101,20) exten =>
2008 Nov 29
0
asterisk-users Digest, Vol 52, Issue 81
I was cleaning and working on laptops most of the day. Check my logs, I did plenty of work. -----Original Message----- From: "asterisk-users-request at lists.digium.com" <asterisk-users-request at lists.digium.com> To: "asterisk-users at lists.digium.com" <asterisk-users at lists.digium.com> Sent: 11/29/2008 1:13 PM Subject: asterisk-users Digest, Vol 52, Issue 81
2005 Jan 24
2
Inbound Errors
Whenever I take an inbound call I am getting the following errors: NOTICE[4719]: channel.c:1698 ast_set_write_format: Unable to find a path from speex to gsm NOTICE[4719]: channel.c:1731 ast_set_read_format: Unable to find a path from gsm to speex What typically generates this issue? ~Dan
2018 Jun 16
2
Only 8kHz recorded after disallowing all but G722 codec on inbound
We want to record inbound channels at 16kHz, but send only 8kHz to our peers. I've set our default profile in sip.conf to disallow all but g722, and the peers disallow all but ulaw. We have a proxy in front of Asterisk that is configured to disallow all but G722 also. My test calls show inbound to the proxy is recorded at 16kHz, inbound in Asterisk is only 8kHz, and the peers receive 8kHz. So
2006 Dec 08
1
cal recording with email
I'm trying to set on-demand call recording. Here's a snippet of the pertinent dialplan. The purpose of this is to allow one user in particular to be able to receive an email recording of the call everytime he dials *91 + number. The problem is that the email is not going out or being generated when I use the ${CALLFILENAME} variable. When I use the actual file name of the gsm recording,
2009 Mar 12
8
UK ISDN-30 and ANI
Has anyone in the UK got ANI to work on an inbound call ? Using asterisk 1.4 trunk and zaptel 1.4 trunk, with a Euro-ISDN 30 Julian ______________________________________________________________________ This email has been scanned by the MessageLabs Email Security System. For more information please visit http://www.messagelabs.com/email
2005 May 23
5
Inbound call center - reliability \ scalabil ity with queues
For an inbound call center with 4 T1s and 30-50 agents on you would do just fine with a single, one-processor machine. We have handled more than this on a single P4 server although we use astGUIclient instead of Asterisk queues, but the load is very similar. I would recommend a Sangoma Quad T1 card because they are about 30% more efficient than Digium T1 cards. When you say that you need to
2009 Jul 16
0
Unique id used for call recording missing from CDR data for transferred call
Hello, I have an application that needs to record outgoing calls. It's running on Asterisk 1.4.18, with CDR data stored in MySQL. Outgoing calls are recorded based on their uniqueid. When outgoing calls are placed, there is a line like this on my extensions.conf: exten => _.,n,MixMonitor(/var/spool/asterisk/monitor/${UNIQUEID}.gsm) For regular outgoing calls, this works fine. The
2007 Jan 26
1
Asterisk Recording & Volume
Hi, I have Asterisk 1.2 + Adit600 Channel bank(which gives analog output and also takes PSTN lines into the Asterisk system). Conversations recorded by the ASTERISK comes in two separate Files: xxxxxx.0-in (GSM Audio) for the Asterisk Extension Side of the conversation; xxxxxxx.0-out (GSM Audio) for the Caller's side of the conversation. I have Quick Time Player to playback the
2016 Jan 10
2
Call Recording
Hello! I inherited an asterisk setup that works fine, but I'd like to make a change and it's not working the way I want. Right now, our incoming calls are recorded at the "Queue" level. It works but it records hold music, etc and when the call is sent to an extension, the "Channel ID" (I think it's called) is not accessible via the API to pause the recording. For
2003 Aug 17
3
Monitor application temporary hack
[apologies for no line wrap; config lines at bottom] I have mentioned on several threads here that the Monitor application doesn't do exactly what one would expect: the originating and answering legs of a call are unsynchronized by the duration of the interval that it takes for the answering leg to pick up the phone. This can be very distracting in a final mixed version of the file. Brian
2004 Jul 21
0
Asterisk sees inbound call, but won't answer
Good evening, I am just getting started with Asterisk. I have it installed, and I believe I am on the right track, overall, to get it working, but I can't get the linejack to answer any calls. At this point, all I'm trying to do is have Asterisk answer an inbound call on my linejack, /dev/phone0, and play a greeting or tone. I figure, once I am able to get asterisk to actually answer the
2006 Oct 18
1
How to get the agent id in the recording filename
Hi, I'm sure some else has been facing this problem. I want to record all the call coming in my queue. I want this format: YYYYMMDD-HHMMSS-AgentID-CallerId - UniqueID. I'm using the monitor feature inside the queue.conf. I can't use the agents.conf monitor features because I'm using dynamic agent (addqueuemember) The problem I'm facing is that I can
2005 May 11
0
Inbound Calls Codec
I'm noticing by watching the CLI that my inbound calls coming via T1s on a TE410P are using GSM codec. Why wouldn't it use ULAW as default? How can I make it use ULAW as default? Thanks, Daniel
2006 Nov 13
2
Recording outbound analog calls with X100P
List members, Is it possible to record outbound analog calls using an X100P? I was asked if I knew how to record all calls for a shop with 4 analog phones transparently to the end users. I thought Asterisk was a good fit for this and I envisioned using either Digium TDM400Ps or Sangoma A200s with 4 FXO and 4 FXS modules. The FXO modules would be connected to the existing PBX and the FXS
2006 Nov 09
3
announcing inbound PSTN calls
I'm running asterisk 1.2.8. I would like PSTN inbound calls to do the following: 1-once PSTN callers enter their desired extension; they have to record their name 2-recording then announces that it is trying to locate the user 3-asterisk calls local extension and announces callers recorded name 4-local recipient user can choose to take the call, send it to voicemail or transfer it to
2005 Jan 09
0
RE: Inbound calls getting disconnected when I answer the phone, using 'SIP'. "FIXED"
I made this change in my sip.conf file, I removed allow=gsm, allow=alaw and now everthing works great. Chris Tuska [general] disallow=all allow=gsm allow=ulaw allow=alaw ; My PSTN Service provider [Sipmedia] disallow=all allow=gsm allow=ulaw allow=alaw -------------- next part -------------- An HTML attachment was scrubbed... URL:
2015 Feb 26
1
issue with inbound route
hello liste i have creat i trunk sip and inboun route for inbound calls the issue whe i use the DID in inboud route i have a error No DID or CID Match. but when i leave this DID field blank i can route the call without any issue how can ido in order to use DID in route inboud "i use elastix" Executing [s at from-trunk:1] NoOp("SIP/358-106-000000c0", "No DID or CID