similar to: AgentLogin / AgentCallbackLogin transfer problem

Displaying 20 results from an estimated 1000 matches similar to: "AgentLogin / AgentCallbackLogin transfer problem"

2005 Feb 02
0
AgentLogin / AgentCallbackLogin transfer pro blem
Which kind of transfer do you use? Try using the # transfer. Hope that helps.. Guido Hecken -----Urspr?ngliche Nachricht----- Von: Diego Magalh?es [mailto:diego@redetaho.com.br] Gesendet: Mittwoch, 2. Februar 2005 17:21 An: asterisk-users@lists.digium.com Betreff: [Asterisk-Users] AgentLogin / AgentCallbackLogin transfer problem Hello guys, I?m running Asterisk CVS-HEAD-02/01/05-12:22:46 and
2005 Feb 02
0
RES: AgentLogin / AgentCallbackLogin transfer pro blem
Hmm i found the problem... I?m using a Grandstream BT100. The transfer just works in a queue if I first acknowledged the call using the # key, and then press the TRANSFER key in the Grandstream. In the asterisk console I receive a: -- SIP/4002-4563 acknowledged Then I can transfer the call... Weird because i?m using ackcall=NO in agents.conf ... Diego Magalh?es diego@redetaho.com.br +55 24
2004 Jun 22
1
AgentCallbackLogin - invalid extension
As I understand it, you'd enter the extension at which you wish to be called back at, your 9665 has nothing to do with it. Instead of dialling 28 you could dial 9665 and that would add that SIP phone as an agent to the cytelcs queue. Steve -----Original Message----- From: Harold Workman [mailto:hworkman@cytelcom.com] Sent: 22 June 2004 18:54 To: asterisk-users@lists.digium.com Subject:
2006 May 15
0
agent deadlock
I've been running into an issue where chan_agent gets stuck and all queues stop working. Here's a show channels from when it's stuck: Channel Location State Application(Data) SIP/56-be24 s@macro-stdexten:10 Ring Dial(Agent/19|50|tw) Local/*14@agentlogin *14@agentloginoff:1 Up AgentCallbackLogin() Local/*14@agentlogin *14@agentloginoff:1
2004 Jul 16
1
Patch to test: Never say goodbye to an agent :-)
http://bugs.digium.com/bug_view_page.php?bug_id=0001693 This patch adds a lot of options for AgentLogin/AgentCallbackLogin Please test and respond in the bug tracker! /O ------------------------------------------------------------------------------------- "This patch adds quite a few new features into __login_exec () of channels/chan_agent.c for AgentLogin() and AgentCallbackLogin(). Only
2008 Jan 22
1
AgentLogin by console
Hi! Is there any way to login an agent by console command? I want to login an agent doing this system call. asterisk -rx 'AgentCallbackLogin 304 34 at default' Any ideas, thanks. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20080122/4bd5f953/attachment.htm
2009 Jul 20
0
No subject
virtual device that can be moved around physical devices... by login and logging out. Queues can contain any type of interface not a point that is partially well put in the Sark we have just got nore in the voi-info website.... It also seams to suggest that Agents are a deprecated feature. AgentLogin. AgentCallbackLogin is depreciated but what has it been replaced by? Not sure what AgentLogin
2009 Mar 26
3
Know who's logged in
Hi all, For those of you people that use Agents (with Agentlogin, not AgentCallbackLogin) on a call center, I have this need: when the agent logs in, a channel keeps running all the time that the agent is logged in to receive the incoming calls. How do I know which agent logged in (code)? Right now, if I query the login channel, there is no information about which agent is logged on: #
2004 Aug 12
1
AgentLogin issue
Hi i have an issue getting agentLogin working /etc/asterisk/queues.conf member => Agent/1001 member => Agent/1002 extension.conf exten => 110,1,Wait,1 exten => 110,2,AgentLogin() now, i call 110 by a firefly client, trying to login in as 1001 agent: Aug 12 16:31:36 DEBUG[1103408048]: chan_sip.c:4423 build_route: build_route: Contact hop: <sip:sip3@192.168.1.151:5060> --
2004 Sep 13
0
Agentlogin incorrect
Followed; http://www.voip-info.org/wiki-Asterisk+Agents agents.conf [agents] agent => 1001,4321,Ben Dover queues.conf [queue1] member => Agent/1001 extensions.conf exten => 28,1,AgentLogin(1001) exten => 29,1,Queue(queue1) But when I call number 28, I get: "Please enter your password followed by the pound key".. but when I enter the the password, 4321,
2007 Jan 11
1
Problems with agent dynamic login
Hi folks, I'm running asterisk 1.2.10 and I need to use agent dynamic login. I read some doc and follow some tutorials but the agents can't login into the queue. Asterisk ask to me to dial the password agent and after this, it doesn't do nothing ( it doesn't tell login ok or login incorrect..). In the * console if I do show agents, any agent are logged. Any help will be
2009 May 20
1
Queue and Dial operation - Common Variables?
Hi All, I am trying to implement ACD using Asterisk 1.2.18 and I've chosen AgentCallbackLogin for login purpose. One AGI is written which will actually get executed when agent dials '1001' (say) from his SIP phone and enters into the queue. Second AGI gets executed when the Dial operation is performed. I see the agi_uniqueid obtained from both AGI instances are different and I
2015 Sep 14
2
AgentLogin() on the multiple servers?
Hello, Let say all the SIP devices will be registered on the proxy like kamailio. Agent is a member of Support and Billings Queues on the asterisk servers. Support queue on "Server A" and Billings Queue on "Server B" for example. This will be done via RealTime Queue. I want Agent to dial 1234 on a sip device and it will prompt to enter a pin number to Login via
2003 Nov 27
1
Agent Logoff inability when calls are being received from queue
Hello everybody, I have started using Asterisk in a call center with ACD. I have noticed something and I wonder if anyone knows whether it is a bug or a feature! I am using Queue application to ring a number of agents that have logged on using AgentCallbackLogin. Now, while an agent receives a call from the Queue they cannot logoff using AgentCallbackLogin. Instead the Agent is asked for
2006 Aug 11
2
AgentcallbackLogin()
Can someone tell me why this is not valid... [start] exten => 1000,1,Answer exten => 1000,2,Wait,1 exten => 1000,3,AgentcallbackLogin(1000||2000@Local) exten => 2000,1,Macro(DialProxy,115551212) exten => 3000,1,Queue(testq||||45) while this is: [start] exten => 1000,1,Answer exten => 1000,2,Wait,1 exten => 1000,3,AgentcallbackLogin(1000||2000@start) exten =>
2003 Aug 06
10
AgentCallbackLogin
I am having trouble with the AgenCallBackLogin app. I can't seem to define a context for the queue. Here is the relevant configs: queues.conf: [general] [default] [q_lo_1] music = default strategy = ringall context = c_in_1 timeout = 15 retry = 2 maxlen = 0 member => Agent/@3 agents.conf: [agents] autologoff=10 wrapuptime=15000 group=1 agent => 1001,1234,Agent1 agent =>
2007 Feb 13
1
Using Dynamic Groups instead of AgentCallbackLogin - how to log which agent took the call?
Hello all. I'm setting up a new call center PBX using * v1.4, and figure it's better to go with AddQueueMember over AgentCallbackLogin. The functionality of AgentCallbackLogin still works, but without a firm idea of how long it will be in the codebase, I'm wary of building a system on top of it. The basic mechanics work, but I'm having some trouble on logging. With
2009 Feb 06
1
AgentCallBackLogin no longer works after installing asterisk 1.6
Hi, My queue used to work fine until I upgraded to 1.6. I am getting the message: No application 'AgentCallBackLogin' for extension (default, 31001, 1) After some rearch I learnt that AgentCallBackLogin is removed in 1.6. Any one has a configuration that works in place of AgentCallBackLogin in 1.6. -- ond -------------- next part -------------- An HTML attachment was scrubbed... URL:
2003 Jun 04
2
AgentLogin
Hi, We recently installed asterisk too replace our office PABX, however we are finding it hard to get documentation on the way Agents login. In the agents.conf we have setup a user of agent => 1003,4444,Test. In the extentions.conf file we have added in exten => 9,1,AgentLogin. We can dial 9 and key in the uid and password which logs us in. The asterisk CLI confirms it is login, but when
2009 Aug 21
1
Queue Question
First off this is not my work for extensions.conf it is modified from http://leifmadsen.wordpress.com/2009/07/15/migrating-from-agentcallbackl ogin-to-standard-dialplan-methods-part-1/ So credit to Leif Madsen <http://www.leifmadsen.com> But as to my question [AgentLogin] ;A replaced version of AgentCallbackLogin() using a GoSub() ; exten =>