similar to: queue_log

Hello list, as I'm writing a little perl parser for queue_log analysis, I'd like to know *which* telephone answered a specific queue call. Unfortunately app_queue only logs the call id but does not log the call end point. This is okay for SIP endpoints, because their call id is something like SIP/endpointname-1234 so you can reasonably understand who was on answering, but for

Hi, How do I read (make sense of) the timestamp in the queue_log? I'm probably just slow but I don't understand it. Thanks! Regards, Jan

Anyone know why zaptel would ignore a facility message from an ISDN PRI. I am trying to get Callerid name to work. The carrier says it on and I see it in the pri debug but asterisk never gets it. Any help would be appreciated. Thanks John Bittner Simlab.net Protocol Discriminator: Q.931 (8) len=9 > Call Ref: len= 2 (reference 572/0x23C) (Terminator) > Message type: ALERTING (1) >

Anyone get the Nortel 1140E phones working with Asterisk ? These look like great phones and I would like to start using them on our deployments. I know these will work with Asterisk but the sample config files are hard to find. My next step, if I cant find anything on this list is to purchase a Nortel Communication Server for testing. If anyone has a used NCS that works with these phone via SIP

Seems to be all morning. I have not been able to access for several hours now. W -----Original Message----- From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Marcel van Kaam, Fonetica Sent: Tuesday, June 14, 2005 7:18 AM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: [Asterisk-Users] VOIP-INFO down? Hi

What third party programs are available for parsing the queue_log file and CDR file? I know about XC-AST, but management would prefer a php based solution. What have other admins done to retrieve detailed call information about the queue system? Anyone develop their own that they don't mind sharing? --johann

Anyone know how to let asterisk deal with the progress codes coming from the carrier? The problem I am having is when a customer calls an invalid number the carrier tells me the call is invalid via a progress code but doesn't route me to a recording (this number is invalid). Instead they hang up on me causing a fast busy or sometimes hold up the call with dead air for 15 to 30 seconds then a

Given: Queue(foo|tHnr||bar) where queue foo includes something like IAX2/gw/18005551212 should # transfer work on the remote phone? A read of app_queue.c looks like it ought to work, but all I get is dtmf sent to the caller. (Incidently, I'd really prefer to be able to hit eg * during the announcement to have app_queue continue on as if there were a timeout. Has anyone looked into doing

When an agent logs into a queue using AgentCallBackLogin, he should be ready to take calls until he logs out right? For some reason the first time a customer calls the queue, it rings the agent just fine but after the agent hangs up the phone and the next caller calls the queue, no more calls will be transferred to the agent. He shows as logged in, but the calls wait in the queue forever and

[root@asterisk zaptel]# modprobe ztdummy WARNING: Error inserting zaptel (/lib/modules/2.6.5-1.315/misc/zaptel.ko): Invalid module format WARNING: Error inserting zaptel (/lib/modules/2.6.5-1.315/misc/zaptel.ko): Invalid module format FATAL: Error inserting ztdummy (/lib/modules/2.6.5-1.315/misc/ztdummy.ko): Invalid module format FATAL: Error running install command for ztdummy [root@asterisk

Anyone having any problems with CVS-HEAD-12/24/04-15:59:15 and ALERT_INFO I have a system setup with polycom phones configured to auto answer on internal calls. When we upgraded to the latest CVS the auto answer stopped working. My dialplan has not changed. I did a sip debug and I dont see the alert-info tag in any of the sip traces. Any help would be appreciated. Thanks John Bittner Simlab.net

Guys. How do those callcenter apps work with Asterisk where a call comes in and * send a URL and some screen popup up based on callerid or something or username or id and shows all the customers info? Anybody done that? What do you need to do that? If you are using ATAs or IP Phones, how do those integrate with the PC so the screen would popup?

An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20040331/c2abf19f/attachment.htm -------------- next part -------------- Hello, Is there any work in progress for supporting SMDI in Asterisk ? if Not, could anyone tell how to get started implementing it for Asterisk. Regards, Tony

Hello! I'm trying to registers events of queues in /var/log/asterisk/queue_log and Mysql database .I have configured realtime queue_log on MySQL and works well, but /var/log/asterisk/queue_log file is empty, since you're not registering events of queues. Removing extconfig.conf configurations (queue_log => mysql,general), /var/log/asterisk/queue_log works well, events logs on

Hi, I am using RT engine to log queue_log to a mysql database. My extconfig is [settings] queue_log => mysql,asterisk16_production Logging to mysql is working fine. But I find that the queue_log file now only has QUEUESTART lines for eg: 1250519094|NONE|NONE|NONE|QUEUESTART| 1250519186|NONE|NONE|NONE|QUEUESTART| How can I have queue_log in both db as well as in a file? thanks and

Hi, What do I need to do to put an agent into two queues? The idea being that the agent will get the call no matter which queue it comes into? ~ Matt

hi, is it possible log cel/queue_log to sqlite? via odbc? any experience? marek

Hello, can /var/log/messages/queue_log be saved in a MySQL database ?? So it would be easier to work with... Kind regards, Jonas. -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20110113/87d9ef53/attachment.htm>

Hi, Anyone knows if TRANSFER event on queue_log is still working on 1.6.0.6. I make an attended transfer (asterisk feature), and I cant see the event. Any idea? Should I submit a bug report? -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20090313/eb5a7ea0/attachment.htm

Hi, I am trying to log queue_log to odbc (MS SQL) I have res_odbc.conf configured and modules.conf have preload => res_odbc.so preload => res_config_odbc.so extconfig.conf has queue_log => odbc,asterisk. When I start asterisk I get the following messages. The important one being: Realtime mapping for 'queue_log' found to engine 'odbc', but the engine is not available