similar to: CDR and transfer

Hello, I'm working on an Asterisk configuration for a call center, and they bill based on the time spent talking to an agent, but not for any time spent waiting in a queue. The CDR information contains the entire duration of the call as billable seconds, including time spent waiting in the queue. I would like the billable seconds to only include the time spent actually talking to an agent.

Hi, Would just like to ask about cdr, i have an asterisk and i would like to bill only outbound calls not extension to extension, when i'm looking at the CDR, i can't figure out which fields i need to filter all outbound calls only. e.g if i dial 00. or 9XXXXXX (for local pstn calls) those are billable, 100 101 or 102 (all local extensions) not billable. *97 for voicemail not billable,

Is there any way to know if a call was transferred from reading the CDR? Any relation in fields like UNIQUEID? Something that can be scripted to make a special report? -- Telecomunicaciones Abiertas de M?xico S.A. de C.V. Carlos Ch?vez Prats Director de Tecnolog?a +52-55-91169161 ext 2001 -------------- next part -------------- A non-text attachment was scrubbed... Name: not available Type:

Hi asterisk-users, We have recently moved to the 13.x branch of Asterisk from 11.x, and we're trying to correlate CDR records from multiple-legs for billing purposes. As part of this change we have added 'linkedid' to our CDR table schema in an attempt to join the multiple records into one billable record. The call path can be simplified as (transport types in brackets): SIP

When I compare my total minutes on the bill from VoIP Innovations, to the number from our CDRs, I'm finding a smalish (3-4%) discrepancy in the count of minutes. I'm wondering why it's there. Are there different methods of counting the billable start or end point of a phone call? If it matters, I'm counting more termination minutes than they are and they're counting more

Hi All, PLEASE READ if you depend on Asterisk CDR's and support transfers. Apologies for the shout but I'm desperate to get others to agree Asterisk has a big problem with the CDR's that are generated for transfers. I can understand why not too many people are interested as transfers are complicated and messy. However for those of us having to support transfers and depending on

I'm currently working on a perl script convert csv logs to a http log equiv: LogFormat "%h %l %u %t \"%r\" %>s %b \"%{Referer}i\" \"%{User-agent}i\"" Right now I have output something similar to this: 111 - - [02/Aug/2003:16:39:15 -0500] "GET /300 HTTP/1.0" 200 6144 "sipext" "ANSWERED" INCOMING - -

I am in search of open-source software to track billable time for myself. A quick Google search did not find anything that is open-source but I am hoping that this group might know of such software? The platform is C7.

I'm using all sip, no zap, or iax, so I don't know if the same problem exists when using zap, or iax. When device 1 calls device 2, and device 2 blind transfers to device 3, the following happens: The cdr record shows that 1 called 3, and ignores completly the fact that 1 called 2 and 2 called 3. In normal billing I think that the duration of the entire call should be billed to device 1

I want to include a new context in my exensions.conf I have read this page http://www.voip-info.org/wiki-Asterisk+howto+dial+plan and I can sort of follow it?! I have a context [local] that I know zapata.conf points to, I have edited extensions.conf and put in my phone, sip and iax extensions. I want to add an sms context. I understand that all calls go through my [local] context and I have

Hello list, I have a problem with called ZAP channels making an attended-transfer or blind-xfer. Signalling at the phones is ok, but the CDR of Asterisk is wrong. At the moment there is a bristuffed Asterisk 1.2.18 running with bristuff-0.3.0-PRE-1y-g. Here is my dialplan, I simplified it a bit: [default] exten => 0123456789,1,Macro(dialpstn,${EXTEN}) [macro-dialpstn] exten =>

I'm preparing to roll out Asterisk for the voicemail portion of my VOIP network. This week I downloaded a fresh version from CVS of Asterisk and installed the following MySQL 4.1.7 RPMs directly from Mysql.org For some reason after I enable MySQL for CDR and Voicemail in the cdr_mysql.conf and voicemail.conf I don't get any MySQL functionality at all. It almost seems as though MySQL

Hello! i'm trying to set up transfer without using the respective asterisk-function but with the built-in phone functions. my goal is to have the first callleg billed to the caller and the second callleg to the callee, who is responsible for the forward(and i can't bill a unknown caller anyways) so far it's working without problems, but my cdr's are messed. with the help of the

On Mon, 27 Feb 2023, Nico Kadel-Garcia wrote: >> > does any one of you have a best practice on renewing ssh host keys on cloned >> > machines? >> >> Yes: not cloning machines. > >Good luck with *that*. Building VM's from media is a far, far too >lengthy process for production deployment, especially for auto-scaling >clusters. (It?s ?VMs?, no genitive

Hi all. I have some question about cdr_csv. We want to have some IVR system for routing incoming calls to multiple directions. So when user make a call, he must put his PIN and phone number. Then asterisk will Dial this call to appropriate destination. Billing system deal with cdr_csv records. But the "Billable seconds" field - all time of the call, including the IVR part (that

Hi to everybody, i tried to find an asnwer before posting this, but most astcc billing issues i searched refer to the case when no billing occurs at all. In my case i get only initial charges and any subsequent minute does not count for billing. In my iax.conf i entered the "notransfer = yes" but nothing changed. My test card and test calls are the following TEST-CARD en N/A

Is the CDR table the right table for billing? I did some tests and CDR records billing seconds for calls that where never picked up. Is this a bug in my system or is that the way CDR works? I called out on my X100T card. Best regards, Han Test data Duration 12 seconds 8 seconds billing time (never picked up my phone) Duration 111 seconds 108 seconds billing time (5 second but

On Sun, Feb 26, 2023 at 2:51?PM Thorsten Glaser <t.glaser at tarent.de> wrote: > > On Fri, 24 Feb 2023, Keine Eile wrote: > > > does any one of you have a best practice on renewing ssh host keys on cloned > > machines? > > Yes: not cloning machines. Good luck with *that*. Building VM's from media is a far, far too lengthy process for production deployment,

Hi everyone! I'm quite a newbie at this Asterisk stuff so please bear with me. We've recently decided to start training in Asterisk via AsteriskNow! Asterisk version is 1.4.18.1 through AsteriskNow! 1.02 The box we have is paired with a Digium TE110P and we've managed to get it to the point where incoming calls via a single DID (from NTT Japan) can be received and answered

Is there anyway to get CDR to show just the answered calls. Not by exporting to a spreadsheet and editing. We have ring groups and queues and CDR shows everything as calls received. Even if it's multiple extensions ringing it shows them as multiple calls received. This seems kind of goofy.