similar to: Call Queue: strategies and penalties

Displaying 20 results from an estimated 2000 matches similar to: "Call Queue: strategies and penalties"

2003 Sep 08
6
Channelbanks
Ok, the Zhone sucks and the Adtran 750/850 seems to be a little too expensive. Can anyone recommend a decent channelbank that won't break the bank? TIA, -- Troy Settle Pulaski Networks http://www.psknet.com 540.994.4254 ~ 866.477.5638 Pulaski Chamber 2002 Small Business Of The Year
2003 Aug 14
0
Twisted Idea
Ok, this is probably an incomplete thought, but over the last few weeks of reading this list, I think I'm ready to start designing my system, and would like to solicit input. Currently, I have 2 POPs, one each in 2 different states. Each has a Lucent TNT w/~400 trunks. Each TNT has the capability to provision a PRI that can be piped into an * system. So, my interface to the PSTN is
2004 Jan 14
0
BOUNTY POSTED - Zaptel drivers for *BSD
http://bugs.digium.com/bug_view_page.php?bug_id=0000847 I'm placing a $250 bounty on getting Zaptel drivers working under BSD. While the 'hood' is open on this, we'd like to have drivers completed for FreeBSD, NetBSD, and OpenBSD on the x86 platform (other platforms optional). This needs to be done in a timely fashion. I'd like it completed by 6/30/2004, but once the project
2003 May 15
0
Disk Quotas
Hey all, I've got quotas enabled and turned on, it works fine for my first test user: $ quota -u user1 Disk quotas for user user1 (uid 2001): Filesystem usage quota limit grace files quota limit grace /var/mailboxes 2772 450000 500000 30 0 0 Then, I used the edquota to generate quotas for the next 1000 users: $ edquota -p user1 2002-3000
2004 May 31
1
Updated Zaptel this morning and *BOOM* *CRASH*
First time around, I just unloaded/reloaded the modules. The box locked up tight. On reboot, I get this: general protection fault: 0000 CPU: 0 EIP: 0010:[<c01defb3>] Not tainted EFLAGS: 00010097 eax: f61d4260 ebx: f61d4260 ecx: ffffffff edx: f61d425f esi: f61d4264 edi: f61d4260 ebp: f4de7f14 esp: f4de7ef4 ds: 0018 es: 0018 ss: 0018 Process sh (pid: 387,
2004 Apr 05
4
Cisco QoS Howto
Can anyone point me to some sample Cisco QoS configurations suitable for IAX2? I've looked through Cisco's site, and get overwhelmed with the level of documentation (too much of a good thing). My PSTN gateway and PBX (both *) are connected via 2xT1 (per-packet load balancing) between a Cisco 7206 and a 3640. When the total bandwidth pushes much past 50%, I start getting some crazy
2005 Sep 14
0
MAX PRI for single server (was:Not enoughlinesavailable for Asterisk implemetation)
> -----Original Message----- > From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users- > bounces@lists.digium.com] On Behalf Of Troy Settle > Sent: Wednesday, September 14, 2005 7:03 AM > To: Asterisk Users Mailing List - Non-Commercial Discussion > Subject: Re: [Asterisk-Users] MAX PRI for single server (was:Not > enoughlinesavailable for Asterisk implemetation)
2018 Nov 28
2
Queues and penalties
Hi All I have been looking at this problem for a few days/weeks now and after some advice please. I currently have a customer on 11.25.3 and I am in the process of upgrading versions and OS (Debian) and all things that involves mysql -> PDO etc The problem I have is the customer want a simple call distribution like this Extn 1001, 1002, 1003 to be called on an incoming call - if they
2006 Jun 14
1
Realtime queue_members and penalties nost escalating (clue anyone?)
Howdy, have working realtime queues using queue_members looking something like; queuea|Local/101@context|0 queuea|Local/102@context|1 queuea|Local/103@context|10 Regardless of what strategy is used in the queues (roundrobin,rrmemory,ringall etc) it wont escalate on NOANSWER Asterisk SVN-branch-1.2-r33841 Any clues are appreciated! /Danny
2018 Nov 29
2
Queues and penalties
Hi John This works fine providing extensions 1001,1002 and 1003 are "Incall" or "Paused" - the problem appears to be that is a handset say 1002 is "ringing" then the 2xxx then the penalty is not honoured. This is well described in the History section of the following link https://wiki.freepbx.org/display/PPS/lazymembers+patch+to+app_queue As I say this seems to
2003 Jul 31
1
PHP API for Manager - Plaintext auth needed?
Quick question: My PHP script is now able to connect to the manager port and successfully authenticate using MD5. I would strongly prefer not to do plaintext authentication at all. Would anyone object to plaintext authentication being left out? -- JustThe.net Internet & Multimedia Svcs. [The Fusion of Content & Connectivity] 22674 Motnocab Road * Apple Valley, CA 92307-1950 Steve
2004 Dec 15
0
Win2003 ADS group membership: * varying * delay getting access to shares
User A is a member of Global Group Public in Windows 2003 Active Directory. Global Group Maintenance is a member of Domain Local Group Maintenance. Domain Local Group Maintenance is afforded access to Linux directory /home/maint with this smb.conf share definition: [maintenance] comment = Maintenance Share valid users = "MYDOMAIN+Pulaski - Maintenance - DLoc"
2003 Sep 10
3
Voicemail notification email with no attachment despite attach=yes
The demo 1235 extension that Asterisk ships with works fine and the messages are sent to the address I set in voicemail.conf. I guess that means that my configuration is working perfectly so far. But when I set up another extension with a voicemailbox, no mail is sent when a message is left, although I can dial voicemail and listen to the message just fine which I guess rules out voicemailbox
2005 Aug 31
2
Asterisk Queues and Strategies
I was playing today with the different queueing strategies in queues.conf when I noticed the following behavior. I have 4 agents defined in a queue in queues.conf. These agents login using AgentCallbackLogin. The strategy in the queue is set to leastrecent. I place four calls into the queue and * sends only one call to the least recently used agent. If that agent does not pick up, the
2004 Apr 11
1
Config docu for SIP<->PSTN gw ?
Hi all ! Have anyone a resource / link for documentation to configure Asterisk to act as a SIP 2 PSTN gateway (ISDN PRI) ? Thx. Regads, Andreas. -- "If you want to pray. Go to the sea." ---------------------------------------------------------------- Andreas Czerniak <cognac@amcs.net> PGPkey http://pgp5.ai.mit.edu:11371/pks/lookup?op=get&search=0xEDB224EC
2005 Jul 20
1
Agent Penalty
Can anyone shed any light on an issue with agent penalties? I have 2 queues set up with agents working both queues, but where agent 1 should have a penalty for queue 2 and agent 2 should have a penalty for queue 1. When a call is sent to either queue, it rings agents with and without penalties at the same time. I set up a second system and cannot replicate the issue on the test system. I
2003 Dec 18
4
after hours
When setting include => daytime|9:00-21:00|mo-fri|*|* How does this determine what is different between 9 AM and 9 PM And after hours ??? I want different hours on Saturday and Sunday And a different welcome message after hours Any help appreciated Regards Mick
2008 Aug 05
2
Queue Penalties not working properly
Hi, I am using Asterisk 1.4.18. I am implementing Penalties for my agents. What is happening: two agents configuired one agent with penalty 1 and the other with penalty 2. All the calls must go first to Agent 1 and if his line is busy then only then agent 2 will get the call. However my queues are not behaving in this manner. I have impmemnted ringall strategy. Now when first call comes it
2004 Jun 02
1
X100P to hardware PBX
I have asterisk successfully dialing out using a X100P over a normal analogue PSTN line. But when I try to dial out over an analogue line that goes via a hardware PBX the call asterisk does not dial. Is there a configuration change I should make ? I am thinking of something like not wating for dial tone.
2004 May 22
1
app_queue and app_groupcount
The new app_groupcount looks great for most applications but it a is a step back for call queueing... since app_queue calls physical interfaces and not extensions, app_groupcont can't be used to limit the calls passed to a dynamically added agent. I presently use the broken sip incominglimit feature (even though it's less than ideal as it also limits outgoing calls preventing