similar to: CRM Solutions - Incoming Calls & Outgoing Calls

Hi, we have implemented a first version of call support from a web based system for Asterisk (via the manager interface) and other, callto: and tel:, providers. Now I am looking at the other way around. If a call comes in, I want our web based system to automatically detect the number and present the call information to the user. Ideas anyone? I guess, I won't be able to get this done

Hi, I want to create this system : Desk1 SIP Phone <adsl>------------------------<adsl> Desk2 SIP Phone | | <adsl> Desk3 asterisk Server My question is : when Desk1 call Desk2 , server (desk3) will authentificate phone but i want to known if Desk3 use

I am searching for a crm solution for small business and private use. Can't find anything within the CentOS 4.2. Most important for me are: address book, comments and document organization. Any comments or recommendations appreciated. kai

Hello all, It''s my first letter on this list, and, my English is not very well. Please take me indulgence for grammar/syntax and over erorrs :)) I have trouble for acl''s of ip range. But, acl for one host (with ip adress) work fine. Please help me for make work acl/find erorr in acl. Becouse I''m new shorewall user, I maked test configuration on Virtual Mashine

Here's my situation. I have two receptionists that answer incoming lines. Each has a 7960G with 5 incoming lines each. I'm trying to set this up so each line on each phone doesn't utilize call waiting. My problem seems to be that ChanisAvail(Sip/cisco1&Sip/cisco2&Sip/cisco3&Sip/cisco4&Sip/cisco5) always returns cisco1. Here are the sip.conf entries: (mind you,

Dear all Lets say I have a plain text file as follows: > cat(c("[ID: 001 ] [Writer: Steven Moffat ] [Rating: 8.9 ] Doctor Who", + "[ID: 002 ] [Writer: Joss Whedon ] [Rating: 8.8 ] Buffy", + "[ID: 003 ] [Writer: J. Michael Straczynski ] [Rating: 7.4 ] Babylon [5]"), + sep = "\n", file = "tmp.txt") I would somehow like to read

D&B and DM Review present B2B CRM in Overdrive: The Revenue Impact of Optimal Data Date: Tuesday, March 23, 2004 Time: 2:00 p.m. - 3:00 p.m. ET 11:00 a.m. - 12:00 a.m. PT Get your CRM system in overdrive by adding "high-octane data." CRM is completely dependent on the quality of information contained within. Yet, according to industry experts, poor data quality is the number one

Hi, After upgrade the nodes on one of my HA clusters I find that "crm" isn't on the pacemaker-cli package. After some research on the web I find this: http://www.gossamer-threads.com/lists/linuxha/pacemaker/84376?page=last That thread points to this OpenSuSE repo: http://download.opensuse.org/repositories/network:/ha-clustering/RedHat_RHEL-6/ Which suply the new

Can anyone recommend CRM software with a link into Asterisk? I would like a pop up on caller ID if possible. I've played with the FOP and SugarCRM but can't get them working together. Regards Lee -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20050818/e71c34a3/attachment.htm

Hi, Microsoft Dynamics CRM 3.0 integration with Asterisk/Trixbox has been included in StarJunction and Star Outlook Dialer. This is in addition to existing support for SugarCRM and Salesforce CRM. It is available at http://www.starutilities.com/staroldialer.htm Thank you for your valuable comments and suggestions. Kamran

We have a crm aplication running on windows desktops and we want to migrate it to linux desktop. For this issue we run the apps with wine but the problem is the aplicaction validate login users automaticaly with our windows domain controlers. Because this fail to start... My question is: Running this apps using WINE could interact with SAMBA for windows authentication too (challenge/response)?

Has anyone ever been party to an integration of ACT CRM platform with Asterisk? Thanks Cory Andrews

Hi, How hard is it to integrate asterisk with Microsoft CRM? Thanks for any suggestions, pointers, etc.

Hello, Anyone aware of any CRM products projects that intagrete with *? Or that integrate with any telephony products? Is there some open API for such integration, or are they all proprietory? Thanks -- Anton Yurchenko<phila@dg.net.ua> Digital Generation

Hi All, I'm hoping someone can recommend a method to integrate Microsoft CRM with Asterisk. Preferably an open source product otherwise a commercial product. Regards David Klaverstyn -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20130716/f931d763/attachment.htm>

Have a request from a customer to integrate Asterisk into an MS CRM environment. From quick research it seems the way to do this is through a CTI interface and it requires 3rd party middleware. I have zero experience with MS CRM, so looking for some tips on if/how this is possible, specifically what MS CRM is capable of. I think it should be possible with a basic TAPI exchange and no need for

Hi I have seen discussion about Asterisk integration with SugarCRM and Salesforce.com CRM in mailing list archives. I just want to add here that Star Outlook Dialer (Free Edition) has built in integration (through StarJunction) with SugarCRM as well as with Salesforce CRM. It is available for free download at http://www.starutilities.com/staroldialer.htm Regards, Kamran

Hi, Has anyone used Gold Mine CRM with asterisk ? Thanks. Dovid -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20080324/e6285561/attachment.htm

Hi Calvis, We have develop with MsCRM and Asterisk, if you still interested we are very pleasure to help you.? Frank Bobbio +34 932289310 www.icr.es Barcelona Spain [Asterisk-Users] Microsoft CRM & Asterisk calvis calvis at itechgroup.com

hello everyone, I just had a thought on this subject why not create a daemon process on the Client PC That registers its self and What phone the user is connected. An AGI script could monitor the progress and when answered could send a push to the registered daemon which would push a link to the registered daemon on the telephone operators on the desk top. this would not waist resource as much as