similar to: CLI remove dynamic members from queue

Hi, Sorry to resend the same question. This mail is just to add a few bits of details: When I tried to join the "support" queue, I get L RealTime: Retrieve SQL: SELECT * FROM queue_member_table WHERE interface LIKE '%' AND queue_name = 'Support' ORDER BY interface [Mar 29 10:01:52] WARNING[6203]: app_queue.c:3939 queue_exec: Unable to join queue 'Support' In

Hello, I have just installed Asterisk 1.4 and I am playing with it. I've created some sip accounts and some queues. When I start asterisk I see many queues like this: all-phones-r has 0 calls (max unlimited) in 'rrmemory' strategy (0s holdtime), W:0, C:0, A:0, SL:0.0% within 0s Members: SIP/03 (Invalid) has taken no calls yet SIP/02 (Invalid) has taken no calls yet

Queue not sending call to Agent I am having an issue and i am not sure if it is a bug or a config issue. I was originally running Asterisk 1.8.1.1 when I noticed this issue. I upgraded to 1.8.4.2 to see if that would fix it but it didn't. The issue is that I have a call queue and the agent dials a number to log into the queue. When someone calls the queue the first time the call is

Hi, ZAP/DAHDI extension 3210 calls an Asterisk queue 4050 with one SIP agent 4053 added via ->QueueAdd("4050", "Local/4053 at from-internal/n", 1) (not via agents.conf). SIP extension 4053 rings, answers and then decides to blind-transfer to ZAP/DAHDI extension 3666. The "show queue" command still displays 4053 as "In use". However, if 3210 calls 4050

Can anyone shed any light on an issue with agent penalties? I have 2 queues set up with agents working both queues, but where agent 1 should have a penalty for queue 2 and agent 2 should have a penalty for queue 1. When a call is sent to either queue, it rings agents with and without penalties at the same time. I set up a second system and cannot replicate the issue on the test system. I

Here is some dialog from the Console: -- Starting simple switch on 'Zap/13-1' Feb 10 07:22:36 NOTICE[21105]: chan_zap.c:6063 ss_thread: Got event 18 (Ring Begin)... -- Executing Goto("Zap/13-1", "mainmenu|s|1") in new stack -- Goto (mainmenu,s,1) -- Executing BackGround("Zap/13-1", "thank-you-for-calling-poker -support") in new stack

Hello list ! I have some configuration issues with queues, but I'm sure they are minor and for someone who has already configured queues it could be trivial. This is my queue configuration : [VC_support_queue] musicclass = default strategy = ringall timeout = 20 retry = 5 wrapuptime=15 autofill=yes autopause=no maxlen = 0 setinterfacevar=yes announce-frequency = 0

Hei. I have a question about how to get the periodic-announce to work within my queues. I got the following test: extensions.conf --> exten => s,2,Queue(test|rtT|||200) Queues.conf --> [testqueues] strategy = ringall context = testcontext timeout = 250 periodic-announce-frequency=60 periodic-announce = queue-periodic-announce member => SIP/591 Log from " show queues "

Hi We're using 1.8.23.1 on CentOS 5 and are trying to get accurate stats for queues. For a particular customer, when I run queue show <queue_name> I get the following numbers: <queue_name> has 0 calls (max unlimited) in 'ringall' strategy (17s holdtime, 94s talktime), W:0, C:175, A:44, SL:48.6% within 45s So from that data we look at 17s holdtime And assume that is the

When the asterisk a queue reset their counters? I 'm talking about this kind of info in asterisk console. >show queue 600 600 has 0 calls (max unlimited) in 'ringall' strategy (4s holdtime), W:0, C:14, A:8, SL:0.0% within 0s I just say that because I have a queue with strategy "Fewest Calls" working for a couple of mouths, and a new agent has been added this

On Wed, Jan 28, 2015 at 12:23 PM, Ishfaq Malik <ish at pack-net.co.uk> wrote: > Hi > > We're using 1.8.23.1 on CentOS 5 and are trying to get accurate stats for > queues. > > For a particular customer, when I run queue show <queue_name> I get the > following numbers: > > <queue_name> has 0 calls (max unlimited) in 'ringall' strategy (17s

Hi, My queue members use Local channels and their queue state is "In use" while their hint value is "Idle". Since I have Ringinuse=no, I'm experiencing issues such as incoming calls waiting too much because the agent's phone isn't ringing even though it's idle/free. I read somewhere that this is a "known bug" in 1.4 and should be fixed in 1.6. I

Greetings, I have a very basic equal-weight ring-all queue set up in queues.conf: [sales-queue] ;music = default strategy = ringall periodic-announce-frequency = 20 announce-holdtime = no timeout = 15 maxlen = 0 member => SIP/1xxxxxxxxxx at junction_networks,1 member => SIP/1xxxxxxxxxx at junction_networks,1 member => SIP/dude,1 member => SIP/homie,1 member => SIP/fellow,1 But

Hi, Look what I saw the other day: mikmak*CLI> show queue 511 511 has 0 calls (max unlimited) in 'ringall' strategy (5s holdtime), W:0, C:13, A:0, SL:107.7% within 30s 107.7% of the calls were answered within 30 s ? Sure our pr ppl can use this to make funny commercials, but I think it should be maxed to 100% This is on 1.2.1 :) Michiel

I am trying to configure a new server for use in a small Call Center. I want to use realtime queues and agents and after following the instructions I can get the queue to show up on the system but no agents. I am using Asterisk 1.4.4 on a CentOS 5 machine. I have this in extconfig.conf: queues => mysql,asteriskcdrdb,queue_table queue_members => mysql,asteriskcdrdb,queue_member_table I put

----- Original Message ----- > From: "John Kiniston" <johnkiniston at gmail.com> > To: "Asterisk Users Mailing List - Non-Commercial Discussion" <asterisk-users at lists.digium.com> > Sent: Tuesday, July 28, 2015 12:12:05 PM > Subject: Re: [asterisk-users] Queues don't follow dialplan if no members are registered > > In your queues.conf do you

Hi all, I've just updated to current CVS, and have 2 polycom IP phones, one is a IP600 and the other is a IP300. The IP600 shows the status of the IP300 and a ZAP line quite nicely, but the IP300 won't show the status of the IP600.... Is there any additional debug apart from "show hints" to see why this might not be working ?? -= Registered Asterisk Dial Plan Hints =-

Hi, * queue application delays about 10 seconds to connect to the agents. queue.conf ----------------------------------------------------- [general] ;monitor-format = gsm [default] timeout = 4 ; How long do we wait before trying all the members again? retry=1 ; Maximum number of people waiting in the queue (0 for unlimited) maxlen = 0 music=default [que1] leavewhenempty=no music=default

Hello All, Has anyone ever seen this before. This only happens when i'm on phone call -- Zap/2-1 is ringing -- SIP/2203-c48d is ringing -- SIP/2202-f2ad is ringing -- SIP/2204-11cd is ringing -- SIP/2205-ce62 is ringing -- Zap/2-1 is ringing -- Zap/2-1 is ringing -- Zap/2-1 is ringing -- SIP/2205-ce62 answered Zap/1-1 -- Hungup 'Zap/2-1' Jan

Does anyone know what can cause queue members to go into a status of "Unknown"? pbxtel-01*CLI> queue show cs has 2 calls (max unlimited) in 'rrmemory' strategy (24s holdtime), W:0, C:447, A:20, SL:91.7% within 60s Members: SIP/1405 (dynamic) (Unknown) has taken no calls yet SIP/1420 (dynamic) (paused) (Not in use) has taken no calls yet SIP/1442