similar to: call center - operators not using phone keys

Displaying 20 results from an estimated 2000 matches similar to: "call center - operators not using phone keys"

2003 Jan 20
2
Client with tinc
Hi! They have in my university a Cisco VPN solution. Unfortunatelly, if you are cuban, irakian, iranian or a couple of other nationalities, you are not able to use it (sic...). I would like to study the possibility to install tinc as client. I've read that "There is no real distinction between a server and a client in tinc". Would tinc work as a client with the Cisco VPN? Of
2005 Jan 18
2
Router Recommendations Please
Hello all, We've discovered that VoIP (IAX2) + Citrix + Video is pegging the measly CPU on the Netopia router our ISP provided. We've got 3Mb/3Mb and will increase to 4/4 next year. The Netopia simply breaks out our WAN IPs, and we've got a switch hooked up to it on the inside (Actually I've got a QoS box in-between). ------------- | Internet | | on Cat5 | -------------
2005 May 18
1
Nearing my wits end....bad switch???
Grasping at straws here...is anyone using a Dell PowerConnect 2224 24-port unmanaged 10/100 switch in a deployment? I have two separate asterisk installations with bad one-way audio where the only common elements left are the Dell switches and Polycom IP-500 phones. Two different ITSPs - one location uses IAX2 to the outside world, the other SIP. Two different bandwidth providers, one SDSL 1.5
2004 May 21
5
T100P HDLC configuration
All, I am trying to configure hdlc support on T100P Digium card - everything seems ok... but it just does not work at all. I was able to compile all drivers, the light on the card becomes green when I plug T1 link.... but I even can't ping default router IP... there is no data coming back to me, so I am confused completely now. Also I tried both protocols - raw hdlc and cisco hdlc. The
2008 Feb 13
4
Attendant phone
Dear list, I need to buy a phone which could monitor the state of the maximun number of sip extensions about 200. It is for an attendant. I just saw Snom 370 with keypad and Linksys 962 but they do not let me to monitor 200 extensions states adding keypads. Do you know any kind of phone that let me do that? Which is the maximun number of extensions your phones can monitor and which models phones
2006 Jun 13
1
GXP-2000 Audio Quality
I have a client with about 16 GXP-2000. They complain that the audio quality is terrible after 2 or 3 simultaneous conversations. They are behind DSL 1.5Mbps down and 256Kbps up. Because they are using G711.u codec, I know they upstream bandwidth is the limiting factor and they most likely won't be able to have more than 3 simultaneous conversations, and if they're surfing the
2015 Nov 04
2
Two WiFi routers
On 11/04/2015 09:10 AM, Bowie Bailey wrote: > If all of the routers are providing access to the same network, you > can set up the same SSID, wifi password, and security type for all the > routers and the clients should seamlessly switch between them as they > move around. As a point of clarification: The setup that you're describing isn't multiple WiFi routers, it's
2005 May 16
2
Telephony keypad
Does anybody know if there are any external telephone-keypads for sale anywhere? (containing the keys 0-9, *, # and onhook/offhook would do) I am looking for a keypad to control a softphone and would prefer the controls to be in the physical world instead of as a window. Sincerely, Markus Hakansson
2003 Dec 05
3
GrandStream Budgetone Phone & DHCP & General Observations
Symptom: Phone after about 15mins will stop functioning Problem: DHCP lease renewed but default route dropped Fix: Assign a static ip and problem is resolved. Upgrade to new firmware once it is released It turn's out that these phones have a few issue in 1.0.3.81 firmware. The phone may stop transmitting packets if configured with DHCP, if DHCP is being provided by certain devices. Netopia
2006 Feb 08
8
[kind of OT] Software Remote connect to MacOS ?
Hi sorry for the slighty out of topic question but I''m sure someone here will be able to answer. Does anyone use some kind of remote connection to connect to MacOS ? I''m thinking of using VNC but I''d love to hear from other (especially secure) alternatives. I''m just fond of textmate, I have a dell laptop which I''d like to use as a terminal. kind
2010 Feb 17
1
Help with Dictate app
Hello One and All, I am a Linux admin, new to asterisk. I have been assigned the task of setting up a dictation server for the company I work for. Our company is into transcription. Currently we are using dictation server, which is provided by another company. Now we have decided to have our own dictation server. I have installed asterisk and have gone through many documentation and
2005 Aug 29
3
How to use * and # as part of number indialcommand
Michel Send me the same output for a dial string that only sends the *31* Is this an ISDN line? What type of card/signalling/switchtype are you using? It looks as if the PSTN switch accepts the *31* and then hangs up so you can make the NEXT call with the *31* feature enabled. If so I assume the *31* feature will be enabled for the next call on the ENTIRE SPAN if it is an ISDN trunk group. If
2006 Oct 17
1
chan_bluetooth, mobile handset as VoIP terminal?
I have been looking at chan_bluetooth, so far being unable to make it compile with Asterisk SVN trunk. I was wondering about the different ways it can be used. What I have read so far implies two possibilities: 1. Asterisk pretends to be a handsfree unit, and can use the cell phone for placing calls over the mobile network, or answer inbound calls from the mobile network. 2. Asterisk
2007 Feb 26
1
Newbie would like some planning advice.
My wife and daughter, and to lesser extent myself and my daughters boyfriend would like a communications system which allowed us to talk to each other, both on a one on one basis, but also occassionally in conference. My wife and I live in a house with an internal LAN with each of us with a desktop machine (hers in Windows XP, mine runs Linux) and a Linux server acting as firewall and NAT
2004 Nov 20
6
SIP Phones-Receptionist Setup
I am looking at placing a system in an office with a central receptionist, and phones for each individual employee thereafter. Could I use a Snom 220 with additional keypads to view if the lines are in use by the other employees? Fred is in sales... A call comes into the receptionist and they transfer the call to Fred. The receptionist can tell Fred is still on the phone by viewing the assigned
2009 Aug 19
2
PRI Connected to definity errors
We have setup asterisk to handle our calls before between telco and an Avaya definity. The PRI keeps locking up every so often. In addition I keep getting this error when trying to call the avaya: -- Channel 0/2, span 1 got hangup request, cause 102 -- Hungup 'Zap/2-1' When that error happens I get a fast busy (congestion) tone. Any one can point me in the right direction? TIA
2003 Aug 06
1
NetBIOS over ipsec using samba
I am sure someone has had success getting NetBIOS names to transfer from one side of a VPN to the other, but I'm not that person (yet). I have read all available documentation and newsgroups and have exhausted my patience. I have a linux box running 2.4.21 kernel with Freeswan on each end of a VPN (its working). I have "Arno's iptables" firewall installed on each end (It is
2005 Feb 23
8
FRS / FRS/GMRS 2-way radios as SIP clients
Any one know of software that allows 2-way radios as VoIP(SIP) clients, besides dingotel's usb & mic cable trick ? http://www.dingotel.com/2way/requirements2way.asp They might be ok if the SIP client was not hardcode to their own SIP proxy Has anyone tried any hacks to get the 2-way radio SIP client to regsiter to a * box. hmm chan_frsgmfrs anyone? using the usb/mic cable under linux :)
2006 May 22
2
FW: WiFi / GSM VoIP Handsets..
Well I think we all need to look at something like this first. We will be one of the first people in Europe who will be selling this. If anyone is interested do drop me an email. Picture of the phone can be found here. http://cyber-telecom.net/wifi-gsm.jpg GSM / VoIP Over WiFi Dual-Mode Phone CYBER-TELECOM released the world first commercial GSM/VoIP Over WiFi dual-mode smart phone, in
2015 Jun 03
2
RES: RES: RES: How to invoke a binary file from the dial plan?
Hi Kevin. Thank you again for help me! In my case, in the final application for smartphones or in a softphone for PCs, there will be a button on the GUI and the user will have just to touch it, and the door or gate will open. I mean, during an ongoing call, the callee will see a button in the interface of its SIP application. For example, we can use the lib of Linphone and implement a GUI over