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Is there a way to edit the options available in the voicemail menu trees? My users are complaining that it's too complicated (I know, it's not really complicated), and I wanted to remove some of the options if this is possible. So far I havent' found any info on the wiki or searches, not that it isn't out there.. I just cant' seem to find it.. Any pointers? Thanks Dan

I have a ring group set up with 3 extensions. we'll use 14, 15 and 16. When a call comes in, it rings all three extensions. If one particular extension already is on the phone, it completely skips that phone and only rings the other 2. Example to explanation sake is: Call comes in, ext. 14 is already in the middle of a call, 15 and 16 will ring normally, but 14 does not have any