search for: wolven

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2003 Apr 21
1
DTMF Modes
How can I determine what DTMF mode is being used on a SIP call? I'd also like to see the DTMF info in real time (via some kind of debug)? I'm having problems with a device that's plugged into a Cisco ATA-186 not recognizing DTMF. --Eric --
2003 Jun 04
1
Maybe a Rehash Call Queues
Hi All, I'm using the Call Queue without the Agent Login to provide a company with a Call Queue for their tech support Staff. Basically they have several techs the work from home. I dump the calls back out the PSTN via a SIP gateway. With the Queue application is there a way to define an absolute time out so that if a caller sits in the queue for say 10 minutes with out being serviced they