Displaying 1 result from an estimated 1 matches for "whatireallywantedinstead".
2009 Jul 17
2
How do I create an IVR/Dial Group that works properly?
Hi all,
I am trying to understand how I can get a simple IVR scenario to work
properly (having already removed most of my hair...).
The basic requirement is as follows:
* Caller arrives at our main number
* Caller is greeted and then told they can enter an extension number, if
known, or wait and their call will be connected to an available rep.
* The IVR then dials a group of extensions (if