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2009 Nov 05
2
Prevent cell phone voice mail capturing call
Hi, I've a DID number that gets passed to three internal phones and a cell phone via my outbound IAX trunk. If the cell phone is off or out of coverage, its voice mail captures the call. What's the best way to avoid this? Is there a recommended way to force the cell phone user to press 1 before the call is passed there ala google voice? Or is there another way to detect the presence of
2009 Jan 27
2
Muted sound on a Linksys 962
Hi, One of our customers has an issue with the callee not being able to hear them. It seems to happen very frequently on one number in particular where there are about 3 IVR menus to dial through before getting to a live person. However, this does not happen on every call. Running tcpdump on the RTP packets, I can see that RTP is setting sent, but the values in the packet are all very close to