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...use cases just need it. > Genuine IP phones are pretty good value these days. Could you drop one of those on-site as a temporary measure to prove that it's phone and/or ATA related? He does want to have an extension so that won't work. > Ps, you might also want to consider joining VoiceOps (if you're not already subscribed) and posting there. https://puck.nether.net/mailman/listinfo/voiceops I have subscribed. Thanks. -- D'Arcy J.M. Cain System Administrator, Vex.Net http://www.Vex.Net/ IM:darcy at Vex.Net VoIP: sip:darcy at Vex.Net

I am hoping someone else has seen this and can offer a solution or at least a direction to investigate. I am running 11.23. Most of my clients are fine but one has a strange behaviour. He has a Grandstream HT701 like most of my clients who use an ATA. He can make call and they are crystal clear. However, when he tries to use phone menus ("dial 234 for John Doe" for example) it