search for: usedontmiss

Another thing I am working on is to do the timeout people have been asking about. If they have been on hold for (X minutes) dump out of the Queue App, so that the next priority can be a common mailbox. And I forgot to add the patch to my last email!!! argh!!!! http://pbx.usedontmiss.com/queue_patch John

...r view: Tell all the callers their position in the queue. When they move, tell them their new position. I was receiving Thread xxx already blocked by xxx. I found that if I only tell caller 4 and above (Which becomes caller 3) that their position changed, I do not receive the errors. http://pbx.usedontmiss.com/queue_patch So this seems to work as of now. I will be using it today, and will let everyone know. John

I searched for "say number" in the * google archives and have not found reference to options for "say number". I would like to have * say digits instead of the hundreds and thousands. EG, "1234" would say one two three four.

A friend and I have recently added the ability to announce the callers position in the call queue every x seconds.. or even just inject an anouncement every x seconds. All setup in queues.conf and can be setup per queue. My next project is to add the ability to announce the callers estimated wait time. I want some feedback to see whats the best method to calculate that? What do you want just