search for: unavaialb

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2007 Apr 09
1
${QUEUESTATUS}
...es not apply when using agentcallbacklogin since there could be unavailable members defined but not available. LEAVEEMPTY - the last agent was removed form the queue before alls calls we handled, remong callers exit with this status, also acts differently when there are only queue members that are unavaialbe JOINUNAVAIL/LEAVEUNAVAIL - same as JOINEMPTY/LEAVEEMPTY, except that there were still queue members, but all were status unavailable (logged out) So if a queue is made up of only callback agents (agentcallbacklogin) then the queuestatus will never be joinempty or leaveempty If the maxlen=...