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Kevin, As Matthijs noted, pfSense uses a circular log file. The default size is ~500KB, which can be a bit small. You can increase the log file size by changing the “Log file size” parameter on the Log management page. Look for the wrench symbol on the system log page (Status / System Logs / System / General). Note that you have to clear the log after changing its size. FWIW, I have mine set to

I'm very sorry for the delay here, I've been very swamped with work. Here's the relevant information you guys need: "upsc APC_BR1500GI" output: https://pastebin.com/rH3W0dbz "upsrw APC_BR1500GI" output: https://pastebin.com/tEWv8a3d "upscmd -l APC_BR1500GI" output: https://pastebin.com/MraRQnEk "clog /var/log/system.log | grep -i ups" output: https://pastebin.com/QxXLqEcH Let me know if you need anything else. Thank you. Regards, Kevin Mychal M. Ong Sr Infrastructure Engineer, Microsoft Technology Servi...

...ng, Kevin wrote: > > I'm very sorry for the delay here, I've been very swamped with work. Here's the relevant information you guys need: > > "upsc APC_BR1500GI" output: https://pastebin.com/rH3W0dbz > "upsrw APC_BR1500GI" output: https://pastebin.com/tEWv8a3d > "upscmd -l APC_BR1500GI" output: https://pastebin.com/MraRQnEk > "clog /var/log/system.log | grep -i ups" output: https://pastebin.com/QxXLqEcH Hi Kevin, The key points here are the usbhid-ups driver (versus the serial APC driver), a serial number that appears to be mo...