Displaying 1 result from an estimated 1 matches for "techq1".
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tech1
2004 Nov 25
1
No Music: Queue Hold and MusicOnHold
...o(techqueue1,s,1)
[techqueue1]
exten => s,1,Answer
exten => s,2,SetMusicOnHold(default)
exten => s,3,DigitTimeout,5
exten => s,4,ResponseTimeout,10
exten => s,5,SetVar(ALERT_INFO=1)
exten => s,6,Background(silence/1)
; set the callerid to per queue
exten => s,7,SetCIDName(qh - techq1)
exten => s,8,Background(greeting-support)
exten => s,9,Queue(support|nt|||300)
; this is where we drop to if the queue times out
exten => s,10,Wait(2)
exten => s,11,Playback(voicemail-general) ; all of our agents are currently occupied, pl
exten => s,12,Voicemail(s7000)...