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...they try to do a pickup from another phone they get a forbidden message on the phone and I can see the following in the logs. [Aug 8 11:51:53] ERROR[19314] astobj2.c: user_data is NULL [Aug 8 11:51:53] ERROR[19314] astobj2.c: user_data is NULL [Aug 8 11:51:53] WARNING[19314] chan_sip.c: No SIP tech_pvt! Fixup of SIP/XXXX-00000404 failed. [Aug 8 11:51:53] WARNING[19314] channel.c: Fixup failed on channel SIP/XXXX-00000404<MASQ>, strange things may happen. Does anyone know what this warning means? Thanks Ish -- Ishfaq Malik Software Developer PackNet Ltd Office: 0161 660 3062