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...he most recent monthly archives. I often have a situation where, for one of many possible reasons, the UPS always thinks that its battery is critical. And I'm even fine with a situation when it's an emergency shutdown right from the beginning. However, every once in a while my UPS (APC SU1000) likes to do short self-tests, and sometimes my AC power blinks for a split second. Neither of those are of any concern, but they make the UPS go into "OB LB" state for a few seconds. And just because of something insignificant like this, my whole system goes down. Is there a way to...

...ution in the newer versions?.. While I'm at it, I want to ask something. If I understand correctly, the problem is that if power returns during the shutdown procedure, then the command to "Cut the power now!" is ignored by the UPS, right? At least that's what my APC Smart-UPS SU1000 does. So, is it really considered "normal" that the UPS simply ignores a critical command like "CUT THE POWER!" just because the power is back already?.. Do all UPS do that?.. I just can not believe it, or understand the rationale for this behaviour. The power is back - and...

When working with call queues, if an agent is logged in via AgentCallbackLogin and the extension they are registered at becomes "unavailable" (from a bad connection, or something of the like), calls routed to that extension seemed to be accepted by it, so if the next action for that extension is to go to voicemail, the caller in the queue is sent to the extensions voicemail. Even worse,