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soarecord
2004 Jun 24
1
Record call from switch using service observe? (execute command after dial?)
Hi,
I am working on a project to record agent calls when completing specific
transactions with customers.
Since these calls do not go through the asterisk box (They go through a
lucent G3), we're thinking that service observe would be the easiest way to
accomplish our goal.
Here's what I need:
On demand, I need to be able to attach to the switch, dial the service
observe code, make