search for: simpleticket

I have a RoR project in rails version 1.1.6. Just to start this project i just install rails of version 1.1.6 but when i am going to start to start the server then i got the following error.. D:\simpleticket>ruby script/server ./script/../config/boot.rb:25:Warning: Gem::SourceIndex#search support for Strin g patterns is deprecated ./script/../config/boot.rb:28: undefined method `require_gem'' for main:Object (N oMethodError) from D:/Ruby/lib/ruby/site_ruby/1.8/rubygems/custom_require...

...I am looking for a Open Source RoR-based system for handling support issues for our customers. I needs to be simple so that the end user easily can add support issues. We also need to administer the issues (assign to developer/support person), schedule, and list issues (tickets). I have found SimpleTickets, which seems to be a good alternative, but I would like to know if any one else out there is developing something. Cheers, Per-Olof Hermansson -- Posted via http://www.ruby-forum.com/.

Hi, Being new to Rails and Active record could someone please check my database diagram: http://spectrais.com//images/0.png I am building a trouble ticket system for my company. Simply put a client has many users. Those users can create trouble tickets. Each trouble ticket can have many journals that track the progress of the ticket. An employee (of our company) can take ownership of a

Hi, Is there a plugin for ROR for bug tracking. I need it for lite use. I thoght using typo or something, but still want to know if there is something. Thanks, Kfir

Hello all, I''ve been struggling with apache/fastcgi to get SimpleTicket to run with it. At the moment it looks to me as if it''s running. I''m using Mac OS 10.4.5 Apache that comes with OSX client (apache 1). I did a gem update. And installed fastcgi as instructed in: http://wiki.rubyonrails.com/rails/pages/FastCGI+on+OS+X If I open a browser and go...

I tried to open a Trac ticket on this, but the menus are not working for some reason right now. I''ve noticed this in our puppetmasterd logs since upgrading: puppetmasterd[7943]: Could not call: nested *?+ in regexp: /^\/var\/www\/html\/download\/NSClient++-0.2.7.zip/ Seems like the data passed should have RE characters quoted (ala \Q...\E in Perl) prior to this test. Regards, Mark

Hi all, I''m trying to work more on the development page[1], and I''m having some trouble. It''s not really with the page per se, but rather with trying to get a handle on Puppet''s development process. Currently, my development work has focused on generally short-term goals: Fixing known bugs, providing features that clients have paid for, or providing

Hi, How big a template file can be? When I tested with a kind of large file (about 23KB, 570 lines), puppetmasterd ended up with a segmentation fault. Then I made the file shorter than original (about 6KB, 145 lines), the file was created but it is shorter than it should be. What I have is just 3994 bytes and 80 lines. Replacing the string is done correctly. I would like to know the limit of

Dear All, do you have any experiences with trouble ticketing systems written for RoR? Best regards, Karl

Hi all, I''m doing a new install of my puppet server and I''m doing it like: 1.-) adding epel repo: http://fedoraproject.org/wiki/EPEL/FAQ#howtouse 2.-) yum -y install puppet-server 3.-) rm -rf /etc/puppet 4.-) copy my old puppet conf (from puppet-0.24.5 to 0.24.6) mv /etc/puppet.old /etc/puppet 5.-) start puppetmaster: [gridinstall etc]# /etc/init.d/puppetmaster start