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Hi, I use asterisk 1.8. My issue is : I have the same SIP members added to two queues. I use realtime configuration and has set the field ringinuse=0 for both the queues. But if an extension is answering the call in one queue, and some new call comes in the second queue, still that extension is ringed. In the queue_log table I am getting RINGNOANSWER events each second for the extension until

Dear friends, ? I am not able to capture the CDR records for unanswered calls. Only one record per call is coming in the CDR table. In the cdr.conf, I have enabled it by setting : unanswered = yes ?

Hi, I have a requirement, which I am not sure whether it can be implemented. I had done some searches but didnt find an answer to this. Kindly let me know if some one has an idea to implement this: I have two Queues - Sales & Booking I have 12 Agents who are added to both the queues Suppose there are 12 calls in the Booking Queue, and 6 calls in the Sales Queue. Only 8 calls in the

? Hi, From asterisk 1.8, the CDR table is not logging the unanswered or extn busy calls which hit while in the queue. I am talking about this setting in the cdr.conf : ; In brief, this option controls the reporting of unanswered calls which only have an A ; party. Calls which get offered to an outgoing line, but are unanswered, are still ; logged, and that is the intended behaviour. (It also