search for: service_desk_ticket

Displaying 2 results from an estimated 2 matches for "service_desk_ticket".

2008 Jun 16
2
call_backs Is it?
Hi I have the models 1.ServiceDeskTicket with fields id --- number --- service_desk_status_id -- created_on -- updated_on etc 2.ServiceDeskActivity with fields id -- service_desk_ticket_id -- description -- created_on -- updated_on 3.ServiceDeskAttachment id -- service_desk_ticket_id -- attachment -- created_on -- updated_on Relations as ServiceDeskticket has_many service_desk_activities ServiceDeskticket has_many service_desk_attachments ServiceDeskActivity be...
2008 Dec 13
3
session In the model
...y_id field SDTicket has_many activities Activity belongs to SDTicket So for that what I am trying is in Activity model wrote in after_save like below after_save :update_sd_ticket def update_sd_ticket #Here I dont know how to get that session[:id] and fill that to modified_by_id self.service_desk_ticket.save end I also tried like to get session from a module by including it in activity model But that too not working.Could you please help to solve this Thanks in advance Sijo -- Posted via http://www.ruby-forum.com/. --~--~---------~--~----~------------~-------~--~----~ You received this m...