Displaying 1 result from an estimated 1 matches for "service_desk_act".
2008 Jun 16
2
call_backs Is it?
...tus_id -- created_on -- updated_on
etc
2.ServiceDeskActivity with fields
id -- service_desk_ticket_id -- description -- created_on --
updated_on
3.ServiceDeskAttachment
id -- service_desk_ticket_id -- attachment -- created_on --
updated_on
Relations as
ServiceDeskticket has_many service_desk_activities
ServiceDeskticket has_many service_desk_attachments
ServiceDeskActivity belongs service_desk_ticket
ServiceDeskAttachment belongs_to service_desk_ticket
Now my requiremnet is whenever a new service desk activity as
well as service desk attachment is added the updated_on fiel...