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...er players (which are all firmware upgradeable as far as I know), _it would require lots of people to contact them and request it_. The contact information I have is: SonicBlue product/technical support: (541) 967-2450 pre-sales/customer support: (800) 468-5846 main Rio web page: http://www.riohome.com/ Rio contacts page: http://www.riohome.com/presscontacts.htm PR Manager, Rio USA: Paul Crossley, pcross@sonicblue.com From a June 2001 post to this list, it may be worth pursuing the same strategy with Creative Labs, makers of the Nomad line of portable players. The suggestion there was...

...io Device Owners:*** (Rio 300/500/600/800, Nike psa, Compaq PA-1, or other device) Need replacement parts or repair for your device? To receive support and service for your digital audio player select from the manufacturer links below RIO brand (PMP 300, 600, 800) and Nike psa players: http://www.riohome.com Samsung YEPP players: http://www.samsungyepp.com Compaq PA-1 players: http://www.compaq.com Thank you for using Audio Manager Software Sincerely, Audio Manager Software, Customer Care