Displaying 1 result from an estimated 1 matches for "renverrai".
2006 Feb 06
8
change languages from an IVR
A customer of mine wants an IVR where the first 3 choices are
1 English
2 Spanish
3 French
I can build the IVR but how do I get the system prompts to then speak
the selected langauge. For example, a caller has selected Spanish and so
is routed to the Spanish part of the IVR. At some point he breaks out of
the IVR to leave a VM. How does the system know to continue offering him
Spanish?