search for: queuerul

...erflow to additional agents if they are busy - This is done using penalty: queues.conf: member => SIP/dev1,0,Agent1 member => SIP/dev2,0,Agent2 member => SIP/dev3,1,Agent3 is overflow 2) But, after 60 seconds, I want Agent 3 to be included whether the 1 and 2 are busy or not. None of the queuerules options seem to achieve this because regardless of which agents are included or not, the penalty used to group them is also penalising them. Help? Is what I want possible? PS. I did consider hacking the meaning of QUEUE_MIN_PENALTY so that it actually increases lower penalties to it's curre...

...fully. I did: virtual-pbx*CLI> queue reload members office virtual-pbx*CLI> But `queue show office` tells me that nothing has changed. I tried to reload all -- `queue reload all': virtual-pbx*CLI> queue reload all [Dec 28 15:10:01] NOTICE[25405]: app_queue.c:5668 reload_queue_rules: queuerules.conf has not changed since it was last loaded. Not taking any action. And still my configuration is not applied. Current queue for `office': virtual-pbx*CLI> queue show 1telecom_office 1telecom_office has 1 calls (max unlimited) in 'linear' strategy (0s holdtime, 0s talktime), W...

...m; Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] Queues and penalties This should work, How are you defining your timeouts in the queues.conf ? And to verify, in your extensions.conf you are calling Queue with the queue name and the ruleset to apply from queuerules.conf? On Wed, Nov 28, 2018 at 12:45 PM Paddy Grice <paddy at wizaner.com> wrote: Hi All I have been looking at this problem for a few days/weeks now and after some advice please. I currently have a customer on 11.25.3 and I am in the process of upgrading versions and OS (Debian)...

Hi All I have been looking at this problem for a few days/weeks now and after some advice please. I currently have a customer on 11.25.3 and I am in the process of upgrading versions and OS (Debian) and all things that involves mysql -> PDO etc The problem I have is the customer want a simple call distribution like this Extn 1001, 1002, 1003 to be called on an incoming call - if they

...ctions => no limit => 5 username => sa password => password pre-connect => yes sanitysql => select count(*) from systables backslash_is_escape => no a16-q1:/etc/asterisk# ls asterisk.conf cdr.conf chan_dahdi.conf extensions.conf iax.conf modules.conf queuerules.conf res_odbc.conf cdr_adaptive_odbc.conf cdr_odbc.conf dialplan func_odbc.conf manager.conf musiconhold.conf queues.conf sip.conf Thanks for reading and with much regards, raj

...odule 'app_voicemail' (Comedian Mail (Voicemail System) with ODBC Storage) -- Reloading module 'app_rpt' (Radio Repeater/Remote Base Application) -- Reloading module 'app_queue' (True Call Queueing) [Feb 2 08:19:41] NOTICE[1625]: app_queue.c:5660 reload_queue_rules: queuerules.conf has not changed since it was last loaded. Not taking any action. * == Parsing '/etc/asterisk/queues.conf': == Found == Parsing '/etc/asterisk/queues_general_additional.conf': == Found == Parsing '/etc/asterisk/queues_custom_general.conf': == Found == Pars...

...tats Reset statistics for a queue queue set penalty Set penalty for a channel of a specified queue queue show Show status of a specified queue queue {pause|unpause} member Pause or unpause a queue member queue show rules Show the rules defined in queuerules.conf realtime destroy Delete a row from a RealTime database realtime load Used to print out RealTime variables. realtime store Store a new row into a RealTime database realtime update Used to update RealTime variables....

...line changes (Reported by Matt Jordan) * ASTERISK-24276 - [Patch] Option to make app MOH override channel musicclass (Reported by Kristian H??gh) * ASTERISK-23871 - RLS Tests: Implement RLS off-nominal tests (Reported by Mark Michelson) * ASTERISK-23823 - [patch] Option to keep queuerules in realtime (Reported by Michael K.) Bugs fixed in this release: ----------------------------------- * ASTERISK-26227 - sqlalchemy error due to long identifier name (Reported by Mark Michelson) * ASTERISK-26221 - chan_sip: iLBC does not include correct mode (Reported by Aaron...

...ed by Kristian Høgh) - [ASTERISK-23871 <https://issues.asterisk.org/jira/browse/ASTERISK-23871>] - RLS Tests: Implement RLS off-nominal tests (Reported by Mark Michelson) - [ASTERISK-23823 <https://issues.asterisk.org/jira/browse/ASTERISK-23823>] - [patch] Option to keep queuerules in realtime (Reported by Michael K.) *Bugs fixed in this release:* ----------------------------------- - [ASTERISK-28609 <https://issues.asterisk.org/jira/browse/ASTERISK-28609>] - Memory Leak in res_rtp_asterisk.c (Reported by Ted G) - [ASTERISK-28631 <https://issues.ast...