search for: qeuee

What is the easiest method or can someone point me in the direction I need to look to do remote agent login.. Ie, Caller calls in with a cell or home phone, authenticates himself, select a queue to be added too, hangs up, and then any calls coming into said queue would ring their home or cell phone, and then they can then callback, and logout from the queue? I see AgentCallBack was

Okay, so my issue isn't really a technical one but more of needing advice on the best way to program this. I have a user in Colorado who works from home but frequents our office in Colorado. All of our remote users connect to a server in Dallas the users at the HQ in Colorado connect to a separate server in the Colorado office that is on the private network. I have an IAX trunk between the