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Thanks Dovid! Indeed looks a bug but regardless of this, this problem made me think that the HANGUPCAUSE could be used for this purpose with benefits. I couldn't find an explanation about when DIALSTATUS would actually be better. The HANGUPCAUSE was reworked in version 11 ( https://wiki.asterisk.org/wiki/display/AST/Hangup+Cause) but I didn't find someone actually stating it is a better