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Hello, Along back I''ve been developing my very first open source project and finally decided to publish it. It is a star rating system for rails applications. It works basically like the other systems but I used different javascript plugin and added some other features such as ability to re-rate user''s ratings, support for long IDs of users etc etc GitHub repository

Hi, Let say that in a call center, callers are recognized and categorized in 4 priority levels (priority 1 for Very Very Important Personalities, 2 for VIP, and so on) before entering a Queue. How can you make sure a priority 2 caller is answered before priority 3 callers, for instance ? I can think of several solutions but none really pleases me : 1. Have 4 different queues, set penalty value