Displaying 3 results from an estimated 3 matches for "presspoundtoanswer".
2005 May 17
2
how to get remote extensions to work correctly with a zap channel?
I am trying to get remote extensions to work correctly with
agents. I have ackcall=yes and have agents logged in to
extension 101 using agentcallbacklogin with extension 101 defined as:
exten => 101,1,Dial(Zap/3/18165551234,20,tTA(custom/presspoundtoanswer))
This setup works great on local and/or voip channels, but on zap
channels, the zap channel answers immediately as soon as it goes off hook
and the announcement gets played long before the agent gets a chance
to answer their phone.
Is there a way to either delay the announcement until the age...
2005 Jun 15
0
Re: Asterisk-Users Digest, Vol 11, Issue 100
...0053.14408.jon@directfreight.com>
>Content-Type: text/plain; charset="iso-8859-1"
>
>Check out ackcall=yes in agents.conf
>
>It allows them to press # to accept, or press * to not accept.
>then you can do something like:
>
>exten => 101,1,Dial(Agent/101,20,A(presspoundtoanswer))
>
>or if you want to get more fancy, check out queues.conf
>where you can set ring orders and answer penalties.
>
>
>Hope this helps,
>
>
>Jon.
>
>
>On Tuesday 14 June 2005 09:18 pm, Jason wrote:
>
>
>>I have a newbie question about the dialplan....
2005 Jun 16
1
Newbie question about pressing a key to, be connected to the caller
...14408.jon@directfreight.com>
> Content-Type: text/plain; charset="iso-8859-1"
>
> Check out ackcall=yes in agents.conf
>
> It allows them to press # to accept, or press * to not accept.
> then you can do something like:
>
> exten => 101,1,Dial(Agent/101,20,A(presspoundtoanswer))
> or if you want to get more fancy, check out queues.conf
> where you can set ring orders and answer penalties.
>
>
> Hope this helps,
>
>
> Jon.
>
>
> On Tuesday 14 June 2005 09:18 pm, Jason wrote:
>
>
>> I have a newbie question about the dialplan....