search for: penelty

...ing in real roundrobin strategy. The idea is to specify a call list of, lets say, 3 agants. Those agents should always be called in the correct defined order. So all calls have to get the following agent priority: 1st Agent -> 2nd Agent -> 3rd Agent I've actually solved that by defining penelty for the accounts, but if the 1st Agent does not hear his/her phone and did not logged off correctly, the 2nd or 3rd agent has no chance to get the incoming call on his/her phone. It would be great if there is any solution - else it would be interesting how to send feature requests to asterisk-deve...