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Hello Team, Can you help me on this? I have attached here the queue logs of my asterisk. I've searching a parser for this. I do not know what are the meaning of that logs. Thank you so much. Your response is highly appreciated. Regards, Cristina -------------- next part -------------- An HTML attachment was scrubbed... URL:

Hi, Recently we got a new feature request from our customer, they want a report to list the duration that agents putting customer on hold, they want to base on this to measure the agents performance. I cannot find any events in cdr, message logs, or manager interface, only when I enable sip debug, then I can see the ReInvite Event in the cli , some thing like the attached logs, is there any